+33.(0)2.43.53.18.81 info@shortways.com

Shortways, the digital assistant that makes it easier to adopt your 

 

Do you deploy or manage a business application? Shortways speeds up your software grip and reduces the number of calls to support! 

Train all your users

on your tools thanks to our step-by-step

 

Answer the most common questions

thanks to our contextual FAQ 

Communicate effectively

to all your users with notifications 

Fluidize your user support

capturing and transmitting better-qualified requests to your ticketing tool 

Improve your user experience with our digital adoption platform

Speed up the grip of your apps

With Shortways Assistant, it’s easy to get your new software in control. Your users are accompanied during the first uses of their tool and are guided step by step. They are also supported at the time of the version climbs to appropriate the new features of their interface

Offer the right help at the right time! 

Available immediately and at any time as soon as the user logs on to their profile, our digital assistant offers multiple contextualized helps depending on the screen, profile or language of the user. 

Make it easier to update your user documentation

At Shortways, we know your time is precious! Our Shortways Designer interface saves you time when creating, editing and publishing your user documentation! 

Accompany your users’ gain in autonomy 

Available as soon as the user logs into their app, Shortways Assistant offers the user a variety of contextual aids based on their needs.

They trust us! Check out their stories! 

Find out how Shortways can become your key tool for successful digital transformation

For you who manage an HRIS

Shortways Assistant helps you manage your annual interview campaings and thus increase your completion rate. Your training processes are made easier and your employees easily fill out their form.

Accompany your users on your ERP with our digital assistant! Shortways Assistant allows you to support your users in your purchasing transformation, make your financial data entry more reliable and guide your suppliers through their dedicated portal. 

For you who are responsible ERP Finance/Purchases

For you who are a change consultant

Shortways Assistant supports driving your customers’ change. You’ll be able to make your user support and training content available to them faster but also in a safer way. 

Our assistant helps you smooth your application support chain and optimize application usage. It highlights the features of your app to you users. Your users will perform better on your software! 

For you who are CIO

We also have a blog! Check out our latest articles! 

Just in time learning: how to fit training into an increasingly busy day?

Report on our round table on Just in time learning:On 19 March 2021, we had the pleasure of discussing a round table on the immediacy of training with Caroline Rousié-Villemin and Corinne Galichère from Vinci, Elian Chrebor from E-TIPI Learning, and Clément Lemainque...

An expert speaks – Reducing the support’s workload, Eric Piaumier, France Télévisions

Find out how France Télévisions reduced its support workload after 10 years of using the Oracle ERP application.

10+ tips for rethinking user adoption

Discover the tips of Sodexo, KaOra Partners and Shortways to rethink user adoption beyond traditional training.

HRIS, a pillar of the employee experience

HRIS is a tool used by HR to communicate with their employees. Why is it a pillar of the employee experience?

Barometer of the adoption of HRIS in organization

Discover the HRIS 2022 Adoption Barometer through our survey of 85 HR and HRIS professionals!

Will corporate IT training survive digital?

With as many as 20 applications on the average desktop, what does the future hold for corporate IT training?