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Shortways, the digital assistant that makes it easier to adopt your 


Do you deploy or manage a business application? Shortways speeds up your software grip and reduces the number of calls to support! 

Train all your users

on your tools thanks to our step-by-step


Answer the most common questions

thanks to our contextual FAQ 

Communicate effectively

to all your users with notifications 

Fluidize your user support

capturing and transmitting better-qualified requests to your ticketing tool 

Improve your user experience with our digital adoption platform

Speed up the grip of your apps

With Shortways Assistant, it’s easy to get your new software in control. Your users are accompanied during the first uses of their tool and are guided step by step. They are also supported at the time of the version climbs to appropriate the new features of their interface

Offer the right help at the right time! 

Available immediately and at any time as soon as the user logs on to their profile, our digital assistant offers multiple contextualized helps depending on the screen, profile or language of the user. 

Make it easier to update your user documentation

At Shortways, we know your time is precious! Our Shortways Designer interface saves you time when creating, editing and publishing your user documentation! 

Accompany your users’ gain in autonomy 

Available as soon as the user logs into their app, Shortways Assistant offers the user a variety of contextual aids based on their needs.

They trust us! Check out their stories! 

Find out how Shortways can become your key tool for successful digital transformation

For you who manage an HRIS

Shortways Assistant helps you manage your annual interview campaings and thus increase your completion rate. Your training processes are made easier and your employees easily fill out their form.
Accompany your users on your ERP with our digital assistant! Shortways Assistant allows you to support your users in your purchasing transformation, make your financial data entry more reliable and guide your suppliers through their dedicated portal. 

For you who are responsible ERP Finance/Purchases

For you who are a change consultant

Shortways Assistant supports driving your customers’ change. You’ll be able to make your user support and training content available to them faster but also in a safer way. 
Our assistant helps you smooth your application support chain and optimize application usage. It highlights the features of your app to you users. Your users will perform better on your software! 

For you who are CIO

We also have a blog! Check out our latest articles! 

Club Talentsoft 2021: what must be retained

Experience and best practices sharing on digital HR transformation, Talentsoft news: let’s have a look at this event in partnership with Shortways!

New feature for assistance requests: the screenshot!

There it is: the screenshot feature for assistance requests with Shortways Assistant! Learn more about it in this article!

Shortways Assistant Now Available for Purchase on SAP® App Center

By integrating with SAP® SuccessFactors® solutions, the Shortways Assistant solution delivers in-app training and user support to customers   Laval, France — May 18, 2020 — Shortways today announced that its Shortways Assistant solution is now available for...

Shortways was at Oracle Open World Europe!

Vinci's HRIS Transformation Challenge was at Oracle Open World Europe!   For the second time, Oracle Open World Europe took place in London on last February 12 and 13 2020.    Caroline Rousié-Villemin, HRIS Director with Vinci group was there to testify on her...

An expert speaks – Interview of Céline Ropartz, Group HRIS Change Manager for Engie

How would you define this issue of HRIS adoption? What does it signify for you? I would say that, above all, the idea is to do whatever is necessary to enable people to use these tools to support their career development. I am of course referring to a "talent...

SAP App Center: Shortways now available

SAP, founded in 1972, is the number one company and institution management software company in Europe. Thanks to its various software, SAP helps companies cope with the difficulties they may face, to generate new opportunities and thus help them to strengthen their...

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