Shortways Assistant for Ivalua
How to guide both buyers and suppliers in Ivalua ?
A company’s suppliers and buyers can be very numerous. The turnover is regular. This regular renewal of staff generates a need for constant support on your iValua portal.
How to facilitate the management of contracts and purchases?
Your users are working on other software than Ivalua. This juggling between the different platforms can lead to difficulties in appropriating your portal and therefore generate a lot of support requests.
How to support your digital purchasing transformation?
A digital purchasing transformation brings about many changes. These changes are disrupting the habits of users who then have a great need for benchmarks and support in their navigation.
Shortways Assistant is THE solution to your problems!
With Shortways Assistant, you:
Support your suppliers and buyers
Your buyers and suppliers are supported throughout their navigation in Ivalua. They therefore carry out their tasks smoothly and take control of your portal more easily.
Fluidify the use of your Ivalua portal
Thanks to the support of your suppliers and buyers in Ivalua, their tasks are made easier and faster.
Simplify your digital purchasing transformation
Our digital assistant supports your users while using Ivalua. The multiple features facilitate the appropriation of the portal as well as your digital purchasing transformation.
Shortways: a first level of support to increase the performance of business software users
The Shortways virtual assistant can integrate any type of content: business procedures, textual definitions, business rules, micro-learning, PowerPoint slides, images, etc.
Suppliers and buyers are more autonomous in their tasks, because they can access relevant information when and where they need it! They therefore have less need to solicit user support when browsing the tool.
The Shortways Virtual Assistant is an important member of your digital transformation. It meets the different needs and makes the iValua deployment and start-up project a success! What are you waiting for?
The ambition of Orange is to be the trusted partner in the service of the digital transformation of its customers.
For the deployment of the Ivalua tool, Orange called on Shortways to improve the employee experience and reduce the support load.