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Shortways, the digital assistant that makes it easier to adopt your 

 

Do you deploy or manage a business application? Shortways speeds up your software grip and reduces the number of calls to support! 

Train all your users

on your tools thanks to our step-by-step

 

Answer the most common questions

thanks to our contextual FAQ 

Communicate effectively

to all your users with notifications 

Fluidize your user support

capturing and transmitting better-qualified requests to your ticketing tool 

Improve your user experience with our digital adoption platform

Speed up the grip of your apps

With Shortways Assistant, it’s easy to get your new software in control. Your users are accompanied during the first uses of their tool and are guided step by step. They are also supported at the time of the version climbs to appropriate the new features of their interface

Offer the right help at the right time! 

Available immediately and at any time as soon as the user logs on to their profile, our digital assistant offers multiple contextualized helps depending on the screen, profile or language of the user. 

Make it easier to update your user documentation

At Shortways, we know your time is precious! Our Shortways Designer interface saves you time when creating, editing and publishing your user documentation! 

Accompany your users’ gain in autonomy 

Available as soon as the user logs into their app, Shortways Assistant offers the user a variety of contextual aids based on their needs.

They trust us! Check out their stories! 

Find out how Shortways can become your key tool for successful digital transformation

For you who manage an HRIS

Shortways Assistant helps you manage your annual interview campaings and thus increase your completion rate. Your training processes are made easier and your employees easily fill out their form.

Accompany your users on your ERP with our digital assistant! Shortways Assistant allows you to support your users in your purchasing transformation, make your financial data entry more reliable and guide your suppliers through their dedicated portal. 

For you who are responsible ERP Finance/Purchases

For you who are a change consultant

Shortways Assistant supports driving your customers’ change. You’ll be able to make your user support and training content available to them faster but also in a safer way. 

Our assistant helps you smooth your application support chain and optimize application usage. It highlights the features of your app to you users. Your users will perform better on your software! 

For you who are CIO

We also have a blog! Check out our latest articles! 

Interview – Eric Molins, Deputy Director of Engineering and Support Functions at France Télévisions and Eric Piaumier, Head of MOA / SIG at France Télévisions : Securing deployment

The 2 approaches to using Shortways to train and support France Télévisions users Eric Molins, Deputy Director of Engineering and Support Functions, and Eric Piaumier, Head of MOA / SIG, talk about France Télévisions' innovative digital adoption strategy, and the two...

Interview – Emmeline Aliaoui, Digital Project Manager/Finance Department at Orange: Helping suppliers to become autonomous

Discover Emmeline Aliaoui’s expert opinion on the autonomy of suppliers on Oracle Fusion Portal at Orange.

Interview – Stéphanie Paolozzi, Bouygues Telecom: Transforming your HRIS

How Bouygues Telecom improved the management of its annual interviews   Could you introduce yourself? What is your professional background? Stéphanie Paolozzi, I am Compensation and HRIS Manager at Bouygues Telecom. I therefore wear two hats in my job: the fairly...

Which feature for which use?

Learn how to choose the right functionality for your digital adoption platform to achieve your goal!

How do I manage the use of my DAP?

Find out how to manage your Digital Adoption Platform thanks to the dashboards and statistics of the Assistant Shortways!

How to integrate a Digital Adoption Platform?

Find out how to integrate the Shortways Assistant digital adoption platform into your application, and how to create content!

This post is also available in: Français (French)