Shortways, the digital assistant that makes it easier to adopt your
Do you deploy or manage a business application? Shortways speeds up your software grip and reduces the number of calls to support!
Train all your users
on your tools thanks to our step-by-step
Answer the most common questions
thanks to our contextual FAQ
Communicate effectively
to all your users with notifications
Fluidize your user support
capturing and transmitting better-qualified requests to your ticketing tool
Improve your user experience with our digital adoption platform
Speed up the grip of your apps
With Shortways Assistant, it’s easy to get your new software in control. Your users are accompanied during the first uses of their tool and are guided step by step. They are also supported at the time of the version climbs to appropriate the new features of their interface
Offer the right help at the right time!
Available immediately and at any time as soon as the user logs on to their profile, our digital assistant offers multiple contextualized helps depending on the screen, profile or language of the user.
Make it easier to update your user documentation
At Shortways, we know your time is precious! Our Shortways Designer interface saves you time when creating, editing and publishing your user documentation!
Accompany your users’ gain in autonomy
Available as soon as the user logs into their app, Shortways Assistant offers the user a variety of contextual aids based on their needs.
They trust us! Check out their stories!
France Télévisions
ERP Software
“The analysis of tickets gives an agile side which makes it possible to be responsive to requests, and to better guide users”
Vinci
HRIS Software
“We have a simple, direct communication to all users spread across the different companies of the Group!”
Orange Business Services
ERP Software
“A 100% digital training solution to train our users in the new ERP!”
Engie
HRIS Software
“The Shortways digital assistant has helped secure the maintenance campaign and increase its completion rate”
A big company
ERP Software
“With Shortways, we had divided the number of calls to the support team by 10 in just three months”
Total
CMS Software
“Shortways has allowed us to improve employee productivity and capitalize on knowledge”
Sodexo
ERP Software
“The Shortways solution generates significant efficiencies in the dissemination and ownership of the Group repository”
Bouygues Telecom
HRIS Software
“The solution was great because we could do a lot of things and it met our needs so we didn’t hesitate very long”
IGPDE
HRIS Software
“Shortways is easy to use, and administrators get the hang of it quickly. They have been an effective support”
Orange
ERP Software
“Shortways made it possible to train users and help newcomers to get to grips with the tool”
CA-GIP
PPM Software
“The handling of Triskell was successful despite a difficult context and a very tight schedule”
GRTgaz
TAM Software
“Shortways has largely contributed to the success of our deployment of COL’T to all of our employees”
Find out how Shortways can become your key tool for successful digital transformation
For you who manage an HRIS
Shortways Assistant helps you manage your annual interview campaings and thus increase your completion rate. Your training processes are made easier and your employees easily fill out their form.
Accompany your users on your ERP with our digital assistant! Shortways Assistant allows you to support your users in your purchasing transformation, make your financial data entry more reliable and guide your suppliers through their dedicated portal.
For you who are responsible ERP Finance/Purchases
For you who are a change consultant
Shortways Assistant supports driving your customers’ change. You’ll be able to make your user support and training content available to them faster but also in a safer way.
Our assistant helps you smooth your application support chain and optimize application usage. It highlights the features of your app to you users. Your users will perform better on your software!
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