Effective coaching during the Annual Employee Performance Review

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Context & Challenges

Improved of their annual performance review campaign with 30,000 employees

A better adoption of the company’s HRIS

As part of its Annual Employee Performance Review, the energy supplier caopany, Engie, wants to strengthen the adoption of its HCM by its employees.

The challenge was to improve the second Annual Employee Performance Review campaign with 30,000 employees, while the first campaign only included half of it.
Engie wanted to improve the user experience by securing its campaign.

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Solution

Provision of Shortways Assistant integrated with Oracle HCM Cloud software in 8 languages.

The Shortways’ solution : an assistant that accompanies users

In order to meet the needs of Engie, Shortways Assistant has been integrated with the Oracle HCM Cloud software with 30,000 users.

With the  Step-by-Step and Context-sensitive Help of Shortways Assistant, which is directly integrated into the company’s HRIS, employees receive real-time information or their Annual Employee Performance Review without any difficulty or assistance.

The Sortways assistant has been deployed in 8 languages with customized content depending on user’s profile, whether manager or employee.

During this 6-months campaign, more than 852,000 helps has been displayed.

A solution configured and deployed in less than 2 months !

Benefits

A more secured campaign

A successful campaign and a secure completion rate on time

Shortways Digital Assistant helped to secure the Annual Employee Performance Review campaign and the teams that carry the local support activities appreciated this digital relay: the users were quickly able to take in hand the software and thus facilitate the progress of the campaign.

The Shortways’ solution also enabled Engie to be part of an innovation and digitalisation approach to the training of managers and employees.