Shortways Assistant for ERP
How to train your entire user base?
How to support the multitude of professions related to ERP?
How to make user-entered data more reliable?
Shortways Assistant is THE solution to your problems!
With Shortways Assistant, you can:
Reach all your employees, regardless of their profile
Send different helps tailored to the user's profile
Secure data entered by your users
Shortways: a first level of support to increase the performance of business software users
Shortways‘ virtual assistant improves and helps ensure the adoption of enterprise software by all employees, regardless of their profile.
By integrating contextual information directly into your business application, our solution trains, informs and supports users in the use of your application. The Shortways virtual assistant can be integrated on any type of content: business procedures, text definitions, business rules, micro-learning, PowerPoint slides, images, etc.
Users are more self-reliant in their tasks because they can access relevant information where and when they need it! As a result, they have less need to request user support when browsing the tool.
In addition, the submission of an assistance ticket is facilitated and better qualified with the Shortways Assistant: the assistant captures the screen from which the ticket is issued and informs your IT team. This is more efficient, and the processing time of the problems is therefore reduced.
The Shortways virtual assistant is an important part of your digital transformation. It meets different needs and makes your deployment and takeover project a success!
What are you waiting for?