Sep 8, 2025 | News articles
Business software, whether HRIS or ERP, is constantly evolving. Updates are now released quarterly, sometimes even monthly. Yet one persistent problem remains: your users rarely discover these new features… or only long after they’ve been released. This disconnect...
Sep 1, 2025 | News articles
In many organisations, the rollout of a Human Resources Information System (HRIS) comes with the promise of streamlined processes, automation, and improved management of HR activities. Yet, just a few months after go-live, a common observation emerges: users only...
Aug 25, 2025 | News articles
Rolling out a Human Resources Information System (HRIS) inevitably comes with a flood of user questions. This is not just due to the novelty of the system, but above all to a lack of appropriate, ongoing, and structured support. Too many questions lead to overloaded...
Aug 18, 2025 | News articles
With every HRIS rollout, one implicit assumption keeps coming back: that managers are capable of relaying information, supporting their teams, and answering process-related questions about HR. While this might seem logical on paper, it’s based on an idealised view of...
Aug 11, 2025 | News articles
The rollout of a new HRIS is often viewed as a technological, structural, and strategic transformation. But beyond the expected gains, it inevitably brings a side effect: a sharp and lasting increase in user support requests. Between misunderstanding of processes,...
Aug 7, 2025 | News articles
Go-live is only the beginning of an ERP project. Very quickly, companies are faced with a new reality: the day-to-day running of the system generates significant costs.Data entry errors, support requests, continuous training, corrective or enhancement projects all...
