Sep 15, 2025 | News articles
In many organisations, training is seen as the silver bullet to ensure proper use of HRIS tools. Yet despite regular sessions and distributed materials, employees still struggle with new features once the system enters the Run phase. This disconnect between training...
Sep 8, 2025 | News articles
Business software, whether HRIS or ERP, is constantly evolving. Updates are now released quarterly, sometimes even monthly. Yet one persistent problem remains: your users rarely discover these new features… or only long after they’ve been released. This disconnect...
Sep 1, 2025 | News articles
In many organisations, the rollout of a Human Resources Information System (HRIS) comes with the promise of streamlined processes, automation, and improved management of HR activities. Yet, just a few months after go-live, a common observation emerges: users only...
Aug 25, 2025 | News articles
Rolling out a Human Resources Information System (HRIS) inevitably comes with a flood of user questions. This is not just due to the novelty of the system, but above all to a lack of appropriate, ongoing, and structured support. Too many questions lead to overloaded...
Aug 18, 2025 | News articles
With every HRIS rollout, one implicit assumption keeps coming back: that managers are capable of relaying information, supporting their teams, and answering process-related questions about HR. While this might seem logical on paper, it’s based on an idealised view of...
Aug 11, 2025 | News articles
The rollout of a new HRIS is often viewed as a technological, structural, and strategic transformation. But beyond the expected gains, it inevitably brings a side effect: a sharp and lasting increase in user support requests. Between misunderstanding of processes,...
