Optimize information with a knowledge base, an integral component of knowledge management.
Gather all your information and content in a knowledge base to give your employees access to the documents they need. According to the Mac Global Institute and EMS observation, an Information Worker spends, on average, 20% of his time searching for information. This...
Social Learning: Collaborative training 2.0
The 70:20:10 model is not new! But thanks to the new technologies, it is easy today to follow it! According to this model, learning is based on 3 different learning processes that are complementary: – Formal training: 80% of organization’s training budgets is...
Performance support: the right job information at the right time.
One of the great challenges for organisations in the 21st century: increase performance and productivity. So far, efforts to improve performance have focused on training and its various supports, but objectives are rarely achieved: once in their positions, trained...
Opinion piece – IT training: A new HR challenge for businesses
Digitalization of businesses We live in a time of digitalization of businesses: mobile, cloud, social tools and technologies are radically transforming working methods. Opinion piece by Toan Nguyen, CEO of Shortways These days, no job in the company can escape it:...