Apr 11, 2024 | Tips and Tricks
Shortways tips and tricks to create efficient step-by-step guides! Key points: Digitize your user manuals Adapt your training methods to current needs Before creating step-by-step guides, you need to: Identify training needs with business teams Study the requests...
Oct 31, 2023 | News, Shortways Assistant, Tips and Tricks
After the redesign of our Assistant and our Analytics platform, it’s time for our back office to get a makeover! Code name: BOV2 This redesign follows the new UX/UI approach implemented last year across our entire solution. This new UX/UI approach aims to put...
Oct 14, 2022 | An expert speaks, Digital Transformation, Tips and Tricks
Suzanne Pekgöz, Head of the HRIS domain at Sodexo, discusses Sodexo’s application deployment strategy with Shortways. Julien Laforêt, Director of Customer Experience at the management consultancy KaOra Partners, gives us his advice on the subject thanks to his...
Jun 22, 2021 | Tips and Tricks
Which feature of a Digital Adoption Platform should I choose for my needs/use? Using a Digital Adoption Platform (DAP) means choosing to make available an innovative solution that is adapted to the changing needs of training and user support. A DAP can be thought of...
Jun 22, 2021 | Tips and Tricks
How to manage my DAP? Dashboards and statistics That’s it; now you know: What a DAP is, DAP features, DAP uses, You know how it is integrated with your application And how create content (for a refresher, you can click on the links to the articles! 😊) By now, you are...
Jun 22, 2021 | Tips and Tricks
How to set up my Shortways Digital Adoption Platform? You know about: Digital adoption platform Features Good practices Managing a DAP So, let’s imagine you have reached the conclusion that DAP is the solution to your digital transformation and adoption...