According to The DataWarehousing Institude, 76% of poor quality data is due to data entry by the end-users. Shortways presents an Infographic about the usages from finance professionals from french large companies, about the data management of reporting and consolidation systems, the training and information tools to its users.
Shortways Infographic – Reliable data entry: How to train and inform the business users.
The principal cause of incorrect data comes from the instructions not read and applied, cited by 37% of financial and reporting professionals, followed by the lack of users training (27%), the complexity of the repository (18%) as well as from the complex international organization (18%).
To decrease the poor quality data, the companies implement different solutions. The traditional training “classroom training” is ahead, 50% of enterprises are carrying out this kind of program; followed by 17% which are applying online help, 17% using intranet, 8% sharing the information via Entreprise Social Networks and 8% using e-learning modules.
According to the 70:20:10 model, 70% of what professionals learn is from the experience and practice, on the job, while only 20% of the training budget is allocated to informal learning. Definitely this is a formula that doesn’t help to develop a positive and efficient user experience with reliable figures.
Today’s challenge is to implement an integral solution to reduce the problem of quality data at the source. The traditional tools aren’t enough to help the users; they need support in a daily basis when they’re in front of their screen. It is essential to offer real-time training to its users and evolve to “Real Learning”, which is a global training that includes the traditional tools (classroom, e-learning) and the informal training with the practice and the experience, learning is an ongoing process.
The ideal solution for your finance team:
- – Supply relevant business information quickly and efficiently
- – Be “user friendly”
- – Be available 24/7
- – Handle all information formats
- – Be easy to maintain
- – A system keeps the knowledge base alive and able to provide clear, complete, relevant, up-to-date information.
Please feel free to contact us for more information.