Digital Transformation: Support for End-Users of Digital Tools
Digital transformation impacts employees who must adapt to new cultures, new organizations, new processes and, what interests us in this White Paper, new tools that they must imperatively appropriate.
Many studies unequivocally confirm that:
• only a quarter of employees feel completely at ease with modern digital practices
• half of all employees feel they do not get proper support on digital tools
• three quarters of employees think that the technologies and software used in their workplace are not very efficient
Digital is not just about technologies; it is above all about people!
In this White Paper, we look at the challenge of supporting the end-users of new digital tools and business applications (CRM, ERP, HRIS, EPM, etc.). Organizations must look beyond the purely technological issues and adapt to the preferred working and learning methods of their personnel in order to give real sense to digital tools.
Download the White Paper:
Digital transformation requires the adhesion of the personnel.
A digital project such as information system modernization is an organizational project more than an IT project.
An updated version of this White Paper is available!
“New Generation Digital Adoption, or how to support users on their digital tools”