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14 secrets to solve a ticket in less than 1 hour
Centralise, industrialise, prioritise, optimise,.. Discover our 14 secrets to solve a ticket in less than 1 hour!
6 reasons explaining a lengthy resolution time for your ticket
Lack of automation, missing knowledge base,… Discover 6 reasons explaining a lengthy resolution time for your ticket
Why slow ticket resolution time is detrimental to your company’s overall performance
Impact on productivity, financial cost… Discover why a slow ticket resolution time is detrimental to your company’s overall performance
10 secrets to ensure the adoption of your ERP
Discover the 10 secrets and tips to ensure the successful deployment and adoption of your Finance/Purchasing ERP!
5 misconceptions about ERP
User satisfaction, identical practices between users, … Discover 5 misconceptions about ERP, or why it is not widely adopted by your users.
Why do my users keep asking the same questions about the ERP?
Discover 5 blocking points in your training strategy that lead to an overload of your support regarding the same questions.
Shortways recognized as a Major Contender in Everest Group’s DAP PEAK Matrix® Assessment 2024
Shortways has been recognized as a Major Contender in Everest Group’s “DAP PEAK Matrix® Assessment 2024” in Europe.
10 secrets to ensure the adoption of your HRIS
Discover our 10 secrets and our tips to ensure the good roll-out and continuous adoption of your HRIS tool!
5 misconceptions about the User Manual
Understand why your user manual is not read and what are the solutions to make it a reference for your users!
7 Impacts of a poor HRIS adoption
Discover how a poor HRIS adoption affects the general performance of your HR function and its image in 7 points!
Experts speak – Guarantee the adoption of your HRIS tool, Groupama
Discover the methods implemented by Groupama to ensure the adoption of their new HRIS tool by their 26 entities!
Shortways tips and tricks to create effective step-by-step guides!
Discover our tips & tricks to create effective step-by-steps and foster the adoption of your company software by your users!