{"id":18131,"date":"2020-06-24T16:08:15","date_gmt":"2020-06-24T14:08:15","guid":{"rendered":"https:\/\/shortways.com\/?post_type=project&p=18131"},"modified":"2022-09-30T09:55:06","modified_gmt":"2022-09-30T08:55:06","slug":"structurez-faq-application","status":"publish","type":"project","link":"https:\/\/shortways.com\/fr\/project\/structurez-faq-application\/","title":{"rendered":"Structurez une FAQ dans votre application"},"content":{"rendered":"

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Structurez une FAQ sur votre application<\/strong><\/em><\/span><\/h1>\n
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La FAQ devient un \u00e9l\u00e9ment incontournable pour permettre aux entreprises de gagner en efficacit\u00e9.
Elle permet de r\u00e9duire les appels vers le support utilisateurs en proposant aux utilisateurs les r\u00e9ponses aux questions fr\u00e9quemment pos\u00e9es.<\/p>\n
Pour autant, structurer une bonne FAQ peut s’av\u00e9rer moins facile qu’il n’y para\u00eet.<\/p>\n
De nombreuses FAQ ne r\u00e9pondent pas, ou alors tr\u00e8s peu, aux attentes des utilisateurs.<\/p>\n
Inscrivez-vous \u00e0 notre webinaire et d\u00e9couvrez les bonnes pratiques pour structurer une bonne FAQ dans votre application !<\/p>\n
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Nafissatou Dia & Emmanuelle Ouamba-Yves<\/em><\/strong><\/p>\n
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Visionnez ce webinaire :<\/p>\n
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