{"id":8826,"date":"2013-07-01T11:33:05","date_gmt":"2013-07-01T10:33:05","guid":{"rendered":"http:\/\/shortways.fr\/blog\/?p=350"},"modified":"2025-02-20T10:13:55","modified_gmt":"2025-02-20T09:13:55","slug":"revue-de-presse-veille-technologique-a-la-decouverte-de-shortways","status":"publish","type":"post","link":"https:\/\/shortways.com\/fr\/blog\/shortways\/revue-de-presse-veille-technologique-a-la-decouverte-de-shortways\/","title":{"rendered":"Revue de presse &#8211; Veille Technologique : A la d\u00e9couverte de Shortways"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1246\" style=\"float: left;\" src=\"https:\/\/i1.wp.com\/shortways.com\/wp-content\/uploads\/2014\/01\/logotype-effixens-rvbcourt1.gif?resize=180%2C89\" alt=\"effixens partenaire shortways\" width=\"180\" height=\"89\" data-recalc-dims=\"1\" \/>Effixens est une soci\u00e9t\u00e9 de conseil sp\u00e9cialis\u00e9e dans le domaine des achats et de la logistique. Les consultants Effixens ont une r\u00e9elle expertise des outils de e-procurement tout en restant totalement ind\u00e9pendants des \u00e9diteurs.<\/p>\n<p>&nbsp;<\/p>\n<p>Effixens revient sur la solution d&#8217;assistant virtuel Shortcuts, suite \u00e0 la participation de plusieurs de ses consultants \u00e0 la formation avant-vente des partenaires Shortways le 26 juin 2013.<\/p>\n<p>Une solution &#8220;Made in France&#8221; et surtout &#8220;Made in Mayenne&#8221; qui a pour but &#8220;<em>d\u2019<strong>aider \u00e0 l\u2019adoption de la solution<\/strong>, de <strong>fiabiliser la saisie<\/strong> des donn\u00e9es, et surtout de <strong>diminuer le nombre d\u2019appels vers la hotline<\/strong>\u00a0 (40% des appels) en amenant la bonne information \u00e0 l\u2019utilisateur de mani\u00e8re simple<\/em>&#8220;.<\/p>\n<p style=\"text-align: justify;\">Anne-Marie Guillemoteau, Directrice Associ\u00e9e de Effixens, revient sur son exp\u00e9rience de partenariat avec Shortways :<\/p>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1222\" style=\"float: left;\" src=\"https:\/\/i1.wp.com\/shortways.com\/wp-content\/uploads\/2013\/12\/picto.gif?resize=36%2C43\" alt=\"picto\" width=\"36\" height=\"43\" data-recalc-dims=\"1\" \/> Shortways, une solution diff\u00e9rente !<br \/>\n<\/b><\/p>\n<p style=\"text-align: justify;\"><b>Selon vous, quels sont les \u00e9l\u00e9ments diff\u00e9renciateurs de la solution Shortways ?<\/b><br \/>\nAnne-Marie Guillemoteau : &#8220;<em>Shortways aborde le d\u00e9licat sujet de l\u2019aide en ligne d\u2019une mani\u00e8re diff\u00e9rente, jusqu\u2019\u00e0 pr\u00e9sent on pouvait au mieux personnaliser l\u2019aide en ligne \u00e0 l\u2019int\u00e9rieur de chaque outil. Avec Shortways cette aide en ligne personnalis\u00e9e peut \u00eatre centralis\u00e9e et mise \u00e0 disposition de mani\u00e8re commune pour plusieurs outils.<\/em>&#8220;<\/p>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1222\" style=\"float: left;\" src=\"https:\/\/i1.wp.com\/shortways.com\/wp-content\/uploads\/2013\/12\/picto.gif?resize=33%2C39\" alt=\"picto\" width=\"33\" height=\"39\" data-recalc-dims=\"1\" \/> R\u00e9duction du support de niveau 1 et 2<br \/>\n<\/b><\/p>\n<p style=\"text-align: justify;\"><b>Quels sont les b\u00e9n\u00e9fices qu&#8217;apporte la solution Shortways \u00e0 vos clients ?<\/b><br \/>\nAnne-Marie Guillemoteau : &#8220;<em>Une v\u00e9ritable assistance \u00e0 l\u2019utilisateur permettant de r\u00e9duire consid\u00e9rablement le support de niveau 1 et 2.<\/em>&#8220;<\/p>\n<p>Merci \u00e0 Anne-Marie Guillemoteau de <a title=\"effixens\" href=\"http:\/\/www.effixens.fr\/\" target=\"_blank\" rel=\"noopener\">Effixens<\/a> d&#8217;avoir t\u00e9moign\u00e9 sur notre partenariat.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effixens est une soci\u00e9t\u00e9 de conseil sp\u00e9cialis\u00e9e dans le domaine des achats et de la logistique. Les consultants Effixens ont une r\u00e9elle expertise des outils de e-procurement tout en restant totalement ind\u00e9pendants des \u00e9diteurs. &nbsp; Effixens revient sur la solution d&#8217;assistant virtuel Shortcuts, suite \u00e0 la participation de plusieurs de ses consultants \u00e0 la formation [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","cybocfi_hide_featured_image":"","spay_email":"","footnotes":""},"categories":[496],"tags":[515,1445,1572,1558],"class_list":["post-8826","post","type-post","status-publish","format-standard","hentry","category-shortways","tag-erp-fr-2","tag-formation-fr","tag-qualita-donnaes","tag-support-utilisateurs-fr"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Revue de presse - 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