{"id":858,"date":"2013-11-27T10:22:24","date_gmt":"2013-11-27T09:22:24","guid":{"rendered":"http:\/\/shortways.fr\/blog\/?p=858"},"modified":"2025-02-20T10:22:56","modified_gmt":"2025-02-20T09:22:56","slug":"revue-de-presse-shortways-la-bonne-information-au-bon-moment-via-mlr-conseil","status":"publish","type":"post","link":"https:\/\/shortways.com\/fr\/blog\/actualite\/revue-de-presse-shortways-la-bonne-information-au-bon-moment-via-mlr-conseil\/","title":{"rendered":"Revue de presse &#8211; Shortways : la bonne information au bon moment via MLR Conseil"},"content":{"rendered":"<p style=\"text-align: justify;\"><a href=\"http:\/\/www.mlr-conseil.com\/actualites.html\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1242\" style=\"margin-right: 5px; margin-bottom: 5px; float: left;\" src=\"https:\/\/i2.wp.com\/shortways.com\/wp-content\/uploads\/2014\/01\/logo-MLR-Conseil-300x173.png?resize=180%2C104\" alt=\"mlr conseil\" width=\"180\" height=\"104\" data-recalc-dims=\"1\" \/><\/a>Notre partenaire, <a title=\"mlr conseil\" href=\"http:\/\/www.mlr-conseil.com\/\" target=\"_blank\" rel=\"noopener\">MLR Conseil<\/a> (Cabinet de conseils expert en SAP et d\u00e9mat\u00e9rialisation) a r\u00e9alis\u00e9 un focus sur notre solution de support utilisateurs Shortcuts.<\/p>\n<h3 style=\"text-align: justify;\">Principe de fonctionnement<\/h3>\n<p style=\"text-align: justify;\">Jonathan Tayar, fondateur de MLR Conseil, revient sur le principe de fonctionnement de notre assistant virtuel et contextuel qui permet de se connecter \u00e0 deux applications :<\/p>\n<ul style=\"text-align: justify;\">\n<li>&#8211; votre application m\u00e9tier (SAP, Oracle, Microsoft Office, etc.)<\/li>\n<li>&#8211; votre syst\u00e8me de gestion de contenus (Microsoft Sharepoint, Google Sites, Alfresco, etc.)<\/li>\n<\/ul>\n<p style=\"text-align: justify;\">Notre outil d&#8217;aide en ligne est en superposition de votre application m\u00e9tier et permet d&#8217;afficher des informations concernant les mots que vous survol\u00e9s, le tout provenant directement de votre base de donn\u00e9es m\u00e9tiers. Ainsi, vous avez acc\u00e8s \u00e0 la bonne information, au bon moment.<\/p>\n<p>&nbsp;<\/p>\n<h3 style=\"text-align: justify;\">Un concept extr\u00eamement simple, son application \u00e9galement\u00a0!<\/h3>\n<p style=\"text-align: justify;\">Dans un second temps, MLR Conseil prend exemple sur le domaine qu&#8217;il ma\u00eetrise : le monde SAP.<\/p>\n<p style=\"text-align: justify;\">Votre utilisateur doit choisir un code TVA permettant de pr\u00e9-remplir les taux et montant de TVA qui seront appliqu\u00e9s sur le poste de commande nouvellement cr\u00e9\u00e9. L&#8217;assistant virtuel Shortcuts permet d&#8217;afficher une page d\u00e9di\u00e9e pouvant expliquer les diff\u00e9rents codes TVA. L\u2019utilisateur comprendra alors dans quel cas utiliser un code plut\u00f4t qu\u2019un autre. Au final, c\u2019est la qualit\u00e9 des donn\u00e9es saisies qui s\u2019en ressent\u00a0: on fiabilise ce qui est saisit tout en ayant un gain de temps non n\u00e9gligeable de recherche d\u2019informations !<br \/>\nVous mettez \u00e0 disposition de vos utilisateurs tout un manuel utilisateur !<\/p>\n<p style=\"text-align: justify;\">La charge de travail de mise en place d\u2019une telle solution est principalement concentr\u00e9e sur la r\u00e9daction des \u00e9l\u00e9ments que vous souhaitez mettre \u00e0 disposition de vos utilisateurs. Vous avez d\u00e9j\u00e0 un manuel utilisateur pr\u00eat\u00a0? Vous pouvez le confier \u00e0 MLR Conseil pour le remettre sous un format \u00ab\u00a0Wiki\u00a0\u00bb utilisable par Shortways.<\/p>\n<p>&nbsp;<\/p>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1222\" style=\"float: left;\" src=\"https:\/\/i1.wp.com\/shortways.com\/wp-content\/uploads\/2013\/12\/picto.gif?resize=36%2C43\" alt=\"picto\" width=\"36\" height=\"43\" data-recalc-dims=\"1\" \/> Shortways, une solution cam\u00e9l\u00e9on !<\/b><\/p>\n<p style=\"text-align: justify;\"><b>Selon vous, quels sont les \u00e9l\u00e9ments diff\u00e9renciateurs de la solution Shortways ?<\/b><br \/>\nJonathan Tayar : &#8220;<em>Le point principal selon moi est que le moteur Shortways puisse se connecter d&#8217;une part \u00e0 n&#8217;importe quelle application sur le bureau du poste de travail utilisateur, mais surtout \u00e0 n&#8217;importe quel outil documentaire (ou presque). L&#8217;utilisation de wikis par exemple rend la mise \u00e0 jour des fiches tellement simple qu&#8217;on imagine difficilement avoir une documentation en ligne obsol\u00e8te. C&#8217;est un outil vivant qui va respirer au rythme des d\u00e9ploiements et des changements de l&#8217;entreprise !<\/em>&#8220;<\/p>\n<p>&nbsp;<\/p>\n<p><b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1222\" style=\"float: left;\" src=\"https:\/\/i1.wp.com\/shortways.com\/wp-content\/uploads\/2013\/12\/picto.gif?resize=33%2C39\" alt=\"picto\" width=\"33\" height=\"39\" data-recalc-dims=\"1\" \/> Gain de temps et d&#8217;\u00e9nergie<\/b><\/p>\n<p style=\"text-align: justify;\"><b>Quels sont les b\u00e9n\u00e9fices qu&#8217;apporte la solution Shortways \u00e0 vos clients ?<\/b><br \/>\nJonathan Tayar : &#8220;<em>De mani\u00e8re assez claire, le fait que l&#8217;information vienne \u00e0 soi sans avoir besoin d&#8217;aller la chercher repr\u00e9sente un gain assez important. En termes de temps, en termes d&#8217;\u00e9nergie de recherche. Combien de fois un utilisateur s&#8217;\u00e9nerve lorsqu&#8217;il ne trouve pas les informations qui l&#8217;int\u00e9ressent ou bien qu&#8217;il doit fouiller dans une documentation de 150 pages pour se rendre compte qu&#8217;elle n&#8217;est pas \u00e0 jour ? Bref, un gain de temps pour l&#8217;utilisateur, mais aussi pour tout son entourage direct et indirect (support utilisateur, mais aussi autres services de l&#8217;entreprise qui peuvent recevoir leurs dossiers plus rapidement). <\/em>&#8220;<\/p>\n<p>&nbsp;<\/p>\n<p style=\"text-align: justify;\"><i>Vous \u00eates int\u00e9ress\u00e9s\u00a0? ou tout simplement curieux\u00a0? <a href=\"http:\/\/www.mlr-conseil.com\/contact.html\" target=\"_self\" rel=\"noopener\">Contactez MLR Conseil<\/a> ! <\/i><\/p>\n<p style=\"text-align: justify;\">Article complet : <a href=\"http:\/\/www.mlr-conseil.com\/actualites.html\" target=\"_blank\" rel=\"noopener\">MLR Conseil &#8211; Shortways : la bonne information au bon moment<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Notre partenaire, MLR Conseil (Cabinet de conseils expert en SAP et d\u00e9mat\u00e9rialisation) a r\u00e9alis\u00e9 un focus sur notre solution de support utilisateurs Shortcuts. Principe de fonctionnement Jonathan Tayar, fondateur de MLR Conseil, revient sur le principe de fonctionnement de notre assistant virtuel et contextuel qui permet de se connecter \u00e0 deux applications : &#8211; votre [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","cybocfi_hide_featured_image":"","spay_email":"","footnotes":""},"categories":[490],"tags":[515],"class_list":["post-858","post","type-post","status-publish","format-standard","hentry","category-actualite","tag-erp-fr-2"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>La bonne information au bon moment via MLR Conseil<\/title>\n<meta name=\"description\" content=\"MLR Conseil r\u00c3\u00a9alise un focus sur la solution Shortways\" \/>\n<meta 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