{"id":39734,"date":"2024-06-03T11:18:35","date_gmt":"2024-06-03T10:18:35","guid":{"rendered":"https:\/\/shortways.com\/?p=39734"},"modified":"2024-11-26T10:59:12","modified_gmt":"2024-11-26T09:59:12","slug":"barometre-adoption-sirh-2024","status":"publish","type":"post","link":"https:\/\/shortways.com\/fr\/blog\/actualite\/barometre-adoption-sirh-2024\/","title":{"rendered":"Barom\u00e8tre de l\u2019adoption du SIRH dans les organisations en 2024"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; admin_label=\u00a0\u00bbsection\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb0px||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row admin_label=\u00a0\u00bbrow\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/06\/Barometre-2024-de-ladoption-du-SIRH-dans-les-organisations.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre 2024 de l&rsquo;adoption du SIRH dans les organisations\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00a0\u00bbrow\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbMetropolis||||||||\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Dans le cadre de la r\u00e9alisation de notre dernier Livre Blanc \u00ab\u00a0<a href=\"https:\/\/shortways.com\/fr\/livre-blanc-adoption-sirh-support\/\">L\u2019adoption du SIRH dans les organisations \u2013 Focus sur le support utilisateur<\/a> \u00bb, nous avons mis \u00e0 jour notre Barom\u00e8tre de l\u2019adoption du SIRH.<\/p>\n<p>En 2022, nous avons observ\u00e9 l\u2019\u00e9volution de la probl\u00e9matique d\u2019adoption du SIRH, en nous demandant si des freins inh\u00e9rents \u00e0 certains domaines RH pouvaient exister (<a href=\"https:\/\/shortways.com\/fr\/blog\/actualite\/barometre-adoption-sirh-2022\/\">Acc\u00e9der au Barom\u00e8tre 2022<\/a>).<\/p>\n<p>Cette nouvelle \u00e9dition apporte un nouveau focus : quel lien existe-t-il entre l\u2019efficacit\u00e9 du support utilisateur et l\u2019adoption du SIRH ?<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbMetropolis||||||||\u00a0\u00bb custom_margin=\u00a0\u00bb||50px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong><span style=\"text-decoration: underline;\">Au programme<\/span> :<\/strong><\/p>\n<ul>\n<li><a href=\"#perimetre\">P\u00e9rim\u00e8tre du Barom\u00e8tre<\/a><\/li>\n<li><a href=\"#barometre-adoption-2024\">Barom\u00e8tre de l&rsquo;adoption du SIRH en 2024<\/a><\/li>\n<li><a href=\"#impacts-2024\">Classement des impacts d&rsquo;une mauvaise adoption du SIRH en 2024<\/a><\/li>\n<li><a href=\"#focus-support-utilisateur\">Focus sur le support utilisateur<\/a><\/li>\n<li><a href=\"#dispositifs-formation-2024\">Les dispositifs de formation mis en place dans les organisations en 2024<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_text module_id=\u00a0\u00bbperimetre\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2><span style=\"color: #17abdd;\"><strong>P\u00e9rim\u00e8tre du Barom\u00e8tre<\/strong><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L\u2019enqu\u00eate qualitative qui nourrit notre Livre Blanc a \u00e9t\u00e9 pr\u00e9c\u00e9d\u00e9e d\u2019une enqu\u00eate quantitative, un questionnaire administr\u00e9 en ligne de novembre 2023 \u00e0 avril 2024 aupr\u00e8s de <strong>65 professionnels RH et SIRH<\/strong>.<\/p>\n<p>Cette enqu\u00eate quantitative ne visait pas \u00e0 une quelconque repr\u00e9sentativit\u00e9 mais a servi \u00e0 cadrer le sujet. Elle a permis de d\u00e9gager des grandes lignes, notamment en mati\u00e8re de support apport\u00e9 aux utilisateurs, ainsi qu\u2019\u00e0 pr\u00e9parer l\u2019enqu\u00eate qualitative.<\/p>\n<p>Les r\u00e9pondants cochaient des items dans des menus d\u00e9roulants, pouvaient indiquer des niveaux d\u2019importance et ajouter des commentaires si les options propos\u00e9es ne permettaient pas de bien prendre en compte leur situation.<\/p>\n<p>Afin de rendre compte de l\u2019\u00e9volution des pratiques sur l\u2019adoption du SIRH dans les entreprises, les r\u00e9sultats qui seront pr\u00e9sent\u00e9s dans cet article seront compar\u00e9s aux r\u00e9sultats obtenus lors des pr\u00e9c\u00e9dentes \u00e9ditions men\u00e9es en 2019 et 2022, d\u00e8s que cela sera possible.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px|||\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les r\u00e9pondants 2024 viennent d\u2019entreprises de toutes tailles :<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Barometre-SIRH-2024-Shortways-Taille-de-lentreprise.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre SIRH 2024 Shortways &#8211; Taille de l&rsquo;entreprise\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Et de tous secteurs d&rsquo;activit\u00e9 :<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Barometre-SIRH-2024-Shortways-Secteur-dactivite.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre SIRH 2024 Shortways &#8211; Secteur d&rsquo;activit\u00e9\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb70%\u00a0\u00bb width_tablet=\u00a0\u00bb70%\u00a0\u00bb width_phone=\u00a0\u00bb100%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Ils ont des responsabilit\u00e9s RH et SIRH, mais principalement fonctionnelles RH ou SIRH :<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Barometre-SIRH-2024-Shortways-Fonction.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre SIRH 2024 Shortways &#8211; Fonction\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Les processus principaux g\u00e9r\u00e9s dans leur(s) SIRH sont\u00a0:<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Barometre-SIRH-2024-Shortways-Processus-geres-dans-le-SIRH.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre SIRH 2024 Shortways &#8211; Processus g\u00e9r\u00e9s dans le SIRH\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>En 2024, les r\u00e9pondants d\u00e9clarent les caract\u00e9ristiques suivantes de leurs SIRH :<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb|auto|50px|auto||\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Barometre-SIRH-2024-Shortways-SaaS-ou-On-premise.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre SIRH 2024 Shortways &#8211; SaaS ou On-premise\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb80%\u00a0\u00bb width_tablet=\u00a0\u00bb55%\u00a0\u00bb width_phone=\u00a0\u00bb50%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Barometre-SIRH-2024-Shortways-Best-of-breed-ou-ERP.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre SIRH 2024 Shortways &#8211; Best of breed ou ERP\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb80%\u00a0\u00bb width_tablet=\u00a0\u00bb55%\u00a0\u00bb width_phone=\u00a0\u00bb50%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Barometre-SIRH-2024-Shortways-Utilisateurs-concernes.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre SIRH 2024 Shortways &#8211; Utilisateurs concern\u00e9s\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width_tablet=\u00a0\u00bb55%\u00a0\u00bb width_phone=\u00a0\u00bb55%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_id=\u00a0\u00bbbarometre-adoption-2024&Prime; _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2><span style=\"color: #17abdd;\"><strong>Barom\u00e8tre de l&rsquo;adoption du SIRH en 2024<\/strong><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Barometre-SIRH-2024-Shortways-Note-de-ladoption.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre SIRH 2024 Shortways &#8211; Note de l&rsquo;adoption\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb70%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb100%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||50px|||\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Extra Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L&rsquo;enqu\u00eate quantitative met en \u00e9vidence une adoption moyennement ma\u00eetris\u00e9e du SIRH. De nombreuses entreprises ont une adoption partielle, voire absente de leur outil.<\/p>\n<p>Selon nos r\u00e9pondants, <span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal; color: #38abdd;\"><strong>la moyenne de l\u2019adoption\/appropriation du SIRH par leurs utilisateurs est de 3,5\/5<\/strong><\/span>.<\/p>\n<p>Bien que la note moyenne d&rsquo;adoption soit de 3,5\/5, <strong>ce r\u00e9sultat n&rsquo;est pas uniforme et varie consid\u00e9rablement selon de multiples facteurs<\/strong> d\u00e9taill\u00e9s dans la <a href=\"https:\/\/shortways.com\/fr\/blog\/actualite\/5-freins-adoption-sirh-2024\/\">partie \u00ab\u00a0Freins\u00a0\u00bb du Livre Blanc<\/a>. L&rsquo;adoption diff\u00e8re \u00e9galement en fonction du secteur d&rsquo;activit\u00e9, de la taille de l&rsquo;entreprise, des zones g\u00e9ographiques o\u00f9 elle op\u00e8re, ainsi que du processus RH concern\u00e9.<\/p>\n<p>Il semble donc difficile d&rsquo;\u00e9tablir une vision globale de l&rsquo;adoption dans les organisations \u00e0 partir des r\u00e9ponses obtenues. N\u00e9anmoins, l&rsquo;impression g\u00e9n\u00e9rale des r\u00e9pondants est que le niveau d&rsquo;adoption est satisfaisant.<\/p>\n<p>[\/et_pb_text][et_pb_text module_id=\u00a0\u00bbimpacts-2024&Prime; _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2><span style=\"color: #17abdd;\"><strong>Classement des impacts principaux d&rsquo;une mauvaise adoption du SIRH en 2024<\/strong><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Barometre-SIRH-2024-Shortways-Impacts-dune-mauvaise-adoption-du-SIRH.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre SIRH 2024 Shortways &#8211; Impacts d&rsquo;une mauvaise adoption du SIRH\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||50px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>En cas de mauvaise adoption du SIRH, de nombreux impacts sont constat\u00e9s.<\/p>\n<p>Les impacts pr\u00e9dominants, attendus pour 78% des organisations r\u00e9pondantes sont :<\/p>\n<ul>\n<li><span style=\"color: #38abdd;\"><strong>Baisse de la satisfaction des employ\u00e9s, des managers<\/strong><\/span><\/li>\n<li><span style=\"color: #38abdd;\"><strong>D\u00e9gradation de la qualit\u00e9 des donn\u00e9es<\/strong><\/span><\/li>\n<li><span style=\"color: #38abdd;\"><strong>Baisse de l\u2019image de la fonction RH<\/strong><\/span><\/li>\n<\/ul>\n<p>Il convient de noter que tous les impacts sont pr\u00e9valents dans les entreprises interrog\u00e9es. La note la plus basse \u00e9tant celle de la d\u00e9gradation du ratio qualit\u00e9\/co\u00fbt du support SIRH d\u00e9clar\u00e9 par 62% des entreprises interrog\u00e9es.<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/06\/Barometre-adoption-SIRH-Infographie-impacts-mauvaise-adoption.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre adoption SIRH &#8211; Infographie impacts mauvaise adoption\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||50px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||50px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>\ud83d\udc49\u200b <span style=\"color: #38abdd;\"><a href=\"https:\/\/shortways.com\/fr\/blog\/actualite\/transformation-digitale\/mauvaise-adoption-sirh\/\" style=\"color: #38abdd;\"><em><u>D\u00e9couvrez en d\u00e9tails les impacts d\u2019une mauvaise adoption du SIRH<\/u><\/em><\/a><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#38ABDD\u00a0\u00bb min_height=\u00a0\u00bb96px\u00a0\u00bb border_radii=\u00a0\u00bbon|25px|25px|25px|25px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb|30px||30px|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span style=\"color: #ffffff;\">D\u2019autres impacts \u00e9manent d\u2019une mauvaise adoption du SIRH.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">Nous avons ici fait le choix d\u2019observer l\u2019\u00e9volution de ces impacts majeurs au fil des ann\u00e9es et des pr\u00e9c\u00e9dents Barom\u00e8tres r\u00e9alis\u00e9s. Ceux revenant le plus souvent dans les entretiens qualitatifs.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">Voici par exemple le nuage de mots r\u00e9alis\u00e9 avec les nombreux impacts \u00e9voqu\u00e9s par les professionnels pr\u00e9sents lors de la <a style=\"color: #ffffff;\" href=\"https:\/\/shortways.com\/fr\/blog\/actualite\/table-ronde-adoption-sirh-support\/\">table ronde<\/a> organis\u00e9e pour le lancement du Livre blanc\u00a0:<\/span><\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/06\/Nuage-de-mots-Impacts-mauvaise-adoption-SIRH.png\u00a0\u00bb title_text=\u00a0\u00bbNuage de mots &#8211; Impacts mauvaise adoption SIRH\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb93%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb50px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_id=\u00a0\u00bbfocus-support-utilisateur\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2><span style=\"color: #17abdd;\"><strong>Focus sur le support utilisateur<\/strong><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Barometre-SIRH-2024-Shortways-Dispositifs-de-support.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre SIRH 2024 Shortways &#8211; Dispositifs de support\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Extra Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Des dispositifs de support utilisateur tr\u00e8s vari\u00e9s sont mis en place au sein des organisations interrog\u00e9es.<\/p>\n<p>De prime abord, les dispositifs mis en place pourraient sembler corr\u00e9l\u00e9s \u00e0 la taille des organisations : nombre d\u2019utilisateurs \u00e0 supporter et moyens \u00e0 disposition.<\/p>\n<p>Mais notre panel vari\u00e9 de r\u00e9pondants privil\u00e9gie le fait d\u2019<span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal; color: #38abdd;\"><strong>avoir une \u00e9quipe support SIRH d\u00e9di\u00e9e \u00e0 83%<\/strong><\/span> dans tous les cas.<\/p>\n<p>Vient ensuite le <strong>dispositif des pairs<\/strong> vers lequel les utilisateurs peuvent se tourner : l\u2019informel via les coll\u00e8gues de bureau notamment dans 62% des cas, puis le repr\u00e9sentant RH \u00e0 43%, les utilisateurs cl\u00e9s \u00e0 38% ou encore le sup\u00e9rieur hi\u00e9rarchique \u00e0 32%.<\/p>\n<p>D\u2019autres <strong>dispositifs organisationnels<\/strong> comme le help-desk m\u00e9tier (28%), la DSI (18%), le Portail RH (18%) ou encore la mise \u00e0 disposition de chatbots (5%), restent moins fr\u00e9quemment d\u00e9ploy\u00e9s.<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Barometre-SIRH-2024-Shortways-Qualite-de-service-du-support-utilisateur.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre SIRH 2024 Shortways &#8211; Qualit\u00e9 de service du support utilisateur\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Extra Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>La <span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal; color: #38abdd;\"><strong>qualit\u00e9 de service du support utilisateur est \u00e9valu\u00e9e \u00e0 3,61\/5<\/strong><\/span>, soit de l\u2019ordre de la note moyenne de l\u2019adoption du SIRH (3,5\/5), et de l\u2019efficacit\u00e9 de la formation (3,29\/5).<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Barometre-SIRH-2024-Shortways-Lien-qualite-du-support-et-adoption-du-SIRH.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre SIRH 2024 Shortways &#8211; Lien qualit\u00e9 du support et adoption du SIRH\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb80%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb100%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Extra Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Autre enseignement du Barom\u00e8tre : <span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal; color: #38abdd;\"><strong><span style=\"color: #38abdd;\"><a href=\"https:\/\/shortways.com\/fr\/blog\/actualite\/rh\/lien-support-utilisateur-adoption-sirh\/\" style=\"color: #38abdd;\"><u>la corr\u00e9lation entre la qualit\u00e9 du support utilisateur et l\u2019adoption du SIRH<\/u><\/a><\/span> a \u00e9t\u00e9 confirm\u00e9e pour 89% des r\u00e9pondants<\/strong><\/span>.\u00a0<\/p>\n<blockquote>\n<p>Pour Christophe Quaranta, Responsable AMOA et SIRH Paie France chez Air France : \u00ab\u00a0<em>Une fois l\u2019outil en \u00ab\u00a0production\u00a0\u00bb, le support est le thermom\u00e8tre qualitatif de l\u2019application. Vous pourrez juger le niveau d\u2019appropriation non seulement par rapport \u00e0 la quantit\u00e9 des questions qui vous sont pos\u00e9es mais surtout la qualit\u00e9 de ces derni\u00e8res : les probl\u00e9matiques qui vous sont soumises sont-elles des questions basiques ? Si oui, l\u2019outil n\u2019a pas \u00e9t\u00e9 compris, il faut donc renforcer la formation. C\u2019est l\u00e0, au support, o\u00f9 il faut mettre les bons indicateurs pour savoir o\u00f9 mettre l\u2019effort, la strat\u00e9gie pour que votre application fonctionne mieux ou que vos utilisateurs se l\u2019approprient mieux<\/em>.\u00a0\u00bb<\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||50px||false|false\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Extra Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<blockquote>\n<p><span style=\"font-size: 15px;\">Christelle Le Briz, Cheffe de section Paie, Directrice de Programme Solde de la Gendarmerie Nationale, R\u00e9f\u00e9rent Egalit\u00e9 Diversit\u00e9 : \u00ab\u00a0<\/span><em style=\"font-size: 15px;\">L\u2019efficacit\u00e9 du support est donc tr\u00e8s importante pour l\u2019adoption du SIRH. Si vous signalez \u00e0 quelqu\u2019un que vous avez un probl\u00e8me et que personne ne r\u00e9pond, vous avez l\u2019impression que personne ne prend en compte votre demande. Alors, vous aurez des personnes r\u00e9calcitrantes et qui n\u2019iront pas vers l\u2019adoption du SIRH. En termes de construction mentale, vous allez vous demander \u00e0 quoi \u00e7a sert que je m\u2019acharne \u00e0 adopter quelque chose qui fonctionne mal ? Nous sommes oblig\u00e9s d\u2019avoir un haut taux de satisfaction et de prendre en compte les remont\u00e9es du terrain. S\u2019int\u00e9resser aux probl\u00e8mes utilisateurs participe \u00e0 l\u2019adoption<\/em><span style=\"font-size: 15px;\">.\u00a0\u00bb<\/span><\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||50px|||\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p>\ud83d\udc49\u200b <a href=\"https:\/\/shortways.com\/fr\/blog\/actualite\/rh\/lien-support-utilisateur-adoption-sirh\/\"><span style=\"color: #38abdd;\"><em><u>Consultez cet article pour en savoir plus sur la corr\u00e9lation exprim\u00e9e entre l\u2019efficacit\u00e9 du support utilisateur et l\u2019adoption du SIRH<\/u><\/em><\/span><\/a><\/p>\n<p>[\/et_pb_text][et_pb_text module_id=\u00a0\u00bbdispositifs-formation-2024&Prime; _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2><span style=\"color: #17abdd;\"><strong>Les dispositifs de formation mis en place dans les organisations<\/strong><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>On pense souvent que la solution num\u00e9ro 1 pour favoriser l\u2019adoption est la formation.\u00a0<\/p>\n<p>L\u2019enqu\u00eate montre d\u2019ailleurs que <strong>de multiples dispositifs de formations sont utilis\u00e9s<\/strong> depuis 2019 :<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/06\/Barometre-Dispositifs-de-formation.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre &#8211; Dispositifs de formation\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Extra Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>La formation distancielle continue son ascension et prend la premi\u00e8re place avec 88% des r\u00e9ponses (soit +32% depuis 2022, et +46% depuis 2019).<\/p>\n<p>Le manuel utilisateur PDF\/papier et les modes op\u00e9ratoires passent en deuxi\u00e8me position mais talonnent la formation distancielle avec 86% des r\u00e9ponses (+21% versus 2022).<\/p>\n<p>La formation par les utilisateurs cl\u00e9s et autres services conserve sa troisi\u00e8me place avec 66% (+7%).<\/p>\n<p>Juste derri\u00e8re, la formation pr\u00e9sentielle conserve un taux de 65% (+16%).<\/p>\n<p>Enfin, les <a href=\"https:\/\/shortways.com\/fr\/plateforme-adoption-digitale-definition\/\">assistants de formation embarqu\u00e9s<\/a> comme Shortways connaissent une l\u00e9g\u00e8re progression avec 17% des r\u00e9ponses.\u00a0<\/p>\n<p>Or, <span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal; color: #38abdd;\"><strong>force est de constater que l\u2019efficacit\u00e9 de la formation n\u2019est pas suffisante<\/strong><\/span> :<\/p>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Barometre-SIRH-2024-Shortways-Note-efficacite-de-la-formation.png\u00a0\u00bb title_text=\u00a0\u00bbBarom\u00e8tre SIRH 2024 Shortways &#8211; Note efficacit\u00e9 de la formation\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb70%\u00a0\u00bb width_tablet=\u00a0\u00bb80%\u00a0\u00bb width_phone=\u00a0\u00bb100%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|tablet\u00a0\u00bb custom_margin=\u00a0\u00bb||35px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||50px|||\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Extra Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Selon les r\u00e9pondants, <strong>les formations mises en place dans les organisations ne sont pas assez efficaces<\/strong>, avec une <span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal; color: #38abdd;\"><strong>note moyenne de seulement 3,29\/5<\/strong><\/span>.<\/p>\n<p>Toucher l&rsquo;ensemble des employ\u00e9s devient de plus en plus complexe, que ce soit pour les t\u00e9l\u00e9travailleurs ou dans les entreprises de dimension internationale. Cela souligne l&rsquo;importance de varier les dispositifs de formation utilis\u00e9s.<\/p>\n<p>L\u2019efficacit\u00e9 relative des formations jouant un r\u00f4le dans la mauvaise adoption du SIRH, il convient de mettre en place d\u2019autres leviers pour am\u00e9liorer cette adoption.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Pour aller plus loin sur ce sujet de l\u2019adoption du SIRH, voici d\u2019autres contenus qui pourraient vous int\u00e9resser\u00a0:<\/p>\n<ul>\n<li><a href=\"https:\/\/shortways.com\/fr\/blog\/actualite\/5-freins-adoption-sirh-2024\/\"><span style=\"color: #38abdd;\">D\u00e9couvrez les 5 freins majeurs \u00e0 l\u2019adoption du SIRH en 2024<\/span><\/a><\/li>\n<li><span style=\"color: #38abdd;\"><a href=\"https:\/\/shortways.com\/fr\/blog\/actualite\/transformation-digitale-fr\/mauvaise-adoption-sirh\/\" style=\"color: #38abdd;\">7 impacts d\u2019une mauvaise adoption du SIRH<\/a><\/span><\/li>\n<li><span style=\"color: #38abdd;\"><a href=\"https:\/\/shortways.com\/fr\/blog\/actualite\/transformation-digitale-fr\/secrets-adoption-sirh\/\" style=\"color: #38abdd;\">10 secrets pour assurer l\u2019adoption de votre SIRH<\/a><\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb3_5,2_5&Prime; _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb3_5&Prime; _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||21px|||\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Extra Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Extra Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-family: 'Metropolis Extra Bold'; font-size: large; color: #38abdd; font-weight: normal;\">T\u00e9l\u00e9chargez le Livre blanc complet reprenant l\u2019ensemble de ces sujets et les t\u00e9moignages des 21 professionnels RH et SIRH interrog\u00e9s<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: large; font-family: inherit; font-weight: normal;\">\u00ab\u00a0L&rsquo;adoption du SIRH dans les organisations<br \/>Focus sur le support utilisateur\u00a0\u00bb<\/span><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00a0\u00bbhttps:\/\/shortways.com\/fr\/livre-blanc-adoption-sirh-support\/\u00a0\u00bb button_text=\u00a0\u00bbAcc\u00e9der au Livre Blanc\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_color=\u00a0\u00bb#FFFFFF\u00a0\u00bb button_bg_color=\u00a0\u00bb#38ABDD\u00a0\u00bb button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_radius=\u00a0\u00bb100px\u00a0\u00bb button_icon=\u00a0\u00bb&#x39;||divi||400&Prime; transform_scale_tablet=\u00a0\u00bb\u00a0\u00bb transform_scale_phone=\u00a0\u00bb\u00a0\u00bb transform_scale_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb transform_rotate_tablet=\u00a0\u00bb\u00a0\u00bb transform_rotate_phone=\u00a0\u00bb\u00a0\u00bb transform_rotate_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb transform_skew_tablet=\u00a0\u00bb\u00a0\u00bb transform_skew_phone=\u00a0\u00bb\u00a0\u00bb transform_skew_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb transform_origin_tablet=\u00a0\u00bb\u00a0\u00bb transform_origin_phone=\u00a0\u00bb\u00a0\u00bb transform_origin_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb box_shadow_style=\u00a0\u00bbpreset1&Prime; box_shadow_color=\u00a0\u00bb#1780AF\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_5&Prime; _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/LAdoption-du-SIRH-focus-support-utilisateur-Livre.png\u00a0\u00bb title_text=\u00a0\u00bbL&rsquo;Adoption du SIRH focus support utilisateur &#8211; Livre\u00a0\u00bb url=\u00a0\u00bbhttps:\/\/shortways.com\/fr\/livre-blanc-adoption-sirh-support\/\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb60%\u00a0\u00bb width_tablet=\u00a0\u00bb50%\u00a0\u00bb width_phone=\u00a0\u00bb50%\u00a0\u00bb width_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_code _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<a href=\"https:\/\/shortways.com\/fr\/abonnement-newsletter\/?utm_source=Site&#038;utm_medium=Trafic+direct&#038;utm_content=5ff438b0d59cbc58b22943b7&#038;utm_campaign=Inscription_newsletter\"><img decoding=\"async\" src=\"https:\/\/files.plezi.co\/p\/5f17f2d4f4208726cdaaaa43\/contents\/5ff438b0d59cbc58b22943b7\/ctas\/5ff47428d59cbc58b2294fe1\/banniere-newsletter.png\" \/><\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez le Barom\u00e8tre de l&rsquo;Adoption du SIRH 2024 r\u00e9alis\u00e9 aupr\u00e8s de 65 professionnels RH et SIRH, avec un focus sur le support utilisateur !<\/p>\n","protected":false},"author":16,"featured_media":39814,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","cybocfi_hide_featured_image":"yes","footnotes":""},"categories":[490,508],"tags":[],"class_list":["post-39734","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualite","category-rh"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Barom\u00e8tre de l&#039;adoption du SIRH en 2024 - Shortways<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez le Barom\u00e8tre de l&#039;Adoption du SIRH 2024 r\u00e9alis\u00e9 aupr\u00e8s de 65 professionnels RH et SIRH, avec un focus sur le support utilisateur !\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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