{"id":2966,"date":"2014-08-27T15:04:50","date_gmt":"2014-08-27T15:04:50","guid":{"rendered":"http:\/\/shortways.com\/?p=2966"},"modified":"2014-08-27T15:04:50","modified_gmt":"2014-08-27T15:04:50","slug":"journee-utilisateurs-shortways","status":"publish","type":"post","link":"https:\/\/shortways.com\/fr\/blog\/no-category\/journee-utilisateurs-shortways\/","title":{"rendered":"Journ\u00e9e Utilisateurs de Shortways"},"content":{"rendered":"

\"Journee-utilisateurs-shortways\"En juillet dernier, \u00e0 Paris, a eu lieu la premi\u00e8re Journ\u00e9e Utilisateurs de Shortways <\/strong>avec, notamment, la participation de nos clients Total et Sodexo et de toute l’\u00e9quipe technique de Shortways.<\/p>\n

L’objectif de la Journ\u00e9e Utilisateur<\/strong> \u00e9tait de permettre aux clients Shortways de se rencontrer et de partager leurs exp\u00e9riences autour du support utilisateur sur les applications m\u00e9tiers ainsi que d’exprimer leurs id\u00e9es par rapport \u00e0 la solution d’assistant virtuel Shortcuts<\/strong>.<\/p>\n

Une Journ\u00e9e Utilisateurs de Shortways cr\u00e9ative !<\/h2>\n

Apr\u00e8s un tour de table et l’\u00e9laboration d’une campagne de publicit\u00e9 pour Shortcuts, la journ\u00e9e s’est ensuite articul\u00e9e autour de trois ateliers tr\u00e8s cr\u00e9atifs.<\/p>\n

<\/em>Le premier atelier a permis de se projeter et de d\u00e9finir l’environnement id\u00e9al du support utilisateur<\/strong> de nos clients. Apr\u00e8s une pause d\u00e9jeuner bien m\u00e9rit\u00e9e, le second atelier s’est attach\u00e9 \u00e0 d\u00e9finir et imaginer des fonctionnalit\u00e9s<\/strong> suppl\u00e9mentaires pour la solution Shortcuts de Shortways. Et enfin, le dernier atelier de la journ\u00e9e a pr\u00e9cis\u00e9 les priorit\u00e9s<\/strong> dans la mise en \u0153uvre de ces nouvelles fonctionnalit\u00e9s.<\/p>\n

Des talents d’artistes se sont r\u00e9v\u00e9l\u00e9s pendant la journ\u00e9e ! La pr\u00e9sentation des id\u00e9es issues du brainstorming prenant des allures “d\u2019\u0153uvre d’art !”, le tout dans un environnement tr\u00e8s atypique (salle Bird Office<\/a>) !<\/p>\n

\"journee-utilisateur-shortways\" \"journee-utilisateur-salle-bird-office\" \"journee-utilisateurs-shortways\"<\/p>\n

\u00c9changes, proximit\u00e9 et le plein d’id\u00e9es<\/h2>\n

La roadmap a \u00e9t\u00e9 abondamment aliment\u00e9e par les travaux issus de cette journ\u00e9e. Ils posent des bases solides pour la Journ\u00e9e Utilisateurs suivante, pr\u00e9vue en 2015 !<\/p>\n

La Journ\u00e9e Utilisateur Shortways a confort\u00e9 notre proximit\u00e9 et notre \u00e9coute avec nos clients et a permis de tisser de nouveaux liens avec l’\u00e9quipe Shortways !<\/p>\n

\n

“Cette journ\u00e9e \u00e9tait vraiment tr\u00e8s enrichissante. Les diff\u00e9rents ateliers nous ont permis de prendre un vrai recul sur le support utilisateur !”<\/p>\n

“C’\u00e9tait important, pour nous les d\u00e9veloppeurs Shortways, de rencontrer les utilisateurs de notre solution, de discuter de leur utilisation, leurs besoins et d’imaginer le futur avec eux !”<\/p>\n<\/blockquote>\n

Merci \u00e0 tous les participants et rendez-vous l’ann\u00e9e prochaine pour une nouvelle Journ\u00e9e Utilisateurs Shortways !<\/p>\n","protected":false},"excerpt":{"rendered":"

En juillet dernier, \u00e0 Paris, a eu lieu la premi\u00e8re Journ\u00e9e Utilisateurs de Shortways avec, notamment, la participation de nos clients Total et Sodexo et de toute l’\u00e9quipe technique de Shortways. L’objectif de la Journ\u00e9e Utilisateur \u00e9tait de permettre aux clients Shortways de se rencontrer et de partager leurs exp\u00e9riences autour du support utilisateur sur […]<\/p>\n","protected":false},"author":2,"featured_media":2967,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","cybocfi_hide_featured_image":"","spay_email":"","footnotes":""},"categories":[1],"tags":[67],"class_list":["post-2966","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-no-category","tag-support-utilisateurs"],"yoast_head":"\nJourn\u00e9e Utilisateurs de Shortways - Shortways<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shortways.com\/fr\/blog\/no-category\/journee-utilisateurs-shortways\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Journ\u00e9e Utilisateurs de Shortways - Shortways\" \/>\n<meta property=\"og:description\" content=\"En juillet dernier, \u00e0 Paris, a eu lieu la premi\u00e8re Journ\u00e9e Utilisateurs de Shortways avec, notamment, la participation de nos clients Total et Sodexo et de toute l’\u00e9quipe technique de Shortways. L’objectif de la Journ\u00e9e Utilisateur \u00e9tait de permettre aux clients Shortways de se rencontrer et de partager leurs exp\u00e9riences autour du support utilisateur sur […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/shortways.com\/fr\/blog\/no-category\/journee-utilisateurs-shortways\/\" \/>\n<meta property=\"og:site_name\" content=\"Shortways\" \/>\n<meta property=\"article:published_time\" content=\"2014-08-27T15:04:50+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Shortways Marketing\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/shortways.com\/fr\/#organization\",\"name\":\"Shortways\",\"url\":\"https:\/\/shortways.com\/fr\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/shortways.com\/fr\/#logo\",\"inLanguage\":\"fr-FR\",\"url\":\"https:\/\/i2.wp.com\/shortways.com\/wp-content\/uploads\/2021\/12\/Logo-Shortways-uni.png?fit=760%2C285&ssl=1\",\"contentUrl\":\"https:\/\/i2.wp.com\/shortways.com\/wp-content\/uploads\/2021\/12\/Logo-Shortways-uni.png?fit=760%2C285&ssl=1\",\"width\":760,\"height\":285,\"caption\":\"Shortways\"},\"image\":{\"@id\":\"https:\/\/shortways.com\/fr\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/shortways.com\/fr\/#website\",\"url\":\"https:\/\/shortways.com\/fr\/\",\"name\":\"Shortways\",\"description\":\"La plateforme d'adoption digitale pour tous vos utilisateurs\",\"publisher\":{\"@id\":\"https:\/\/shortways.com\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/shortways.com\/fr\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/shortways.com\/fr\/blog\/no-category\/journee-utilisateurs-shortways\/#primaryimage\",\"inLanguage\":\"fr-FR\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/shortways.com\/fr\/blog\/no-category\/journee-utilisateurs-shortways\/#webpage\",\"url\":\"https:\/\/shortways.com\/fr\/blog\/no-category\/journee-utilisateurs-shortways\/\",\"name\":\"Journ\\u00e9e Utilisateurs de Shortways - 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