﻿{"id":21452,"date":"2021-01-06T16:59:51","date_gmt":"2021-01-06T14:59:51","guid":{"rendered":"https:\/\/shortways.com\/?p=21452"},"modified":"2024-07-04T08:32:15","modified_gmt":"2024-07-04T07:32:15","slug":"comment-piloter-usage-dap","status":"publish","type":"post","link":"https:\/\/shortways.com\/fr\/blog\/shortways-assistant\/trucs-astuces\/comment-piloter-usage-dap\/","title":{"rendered":"Comment piloter l&#8217;usage de ma DAP ?"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_letter_spacing=&#8221;2px&#8221; header_2_font_size=&#8221;28px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #1780af;\"><strong>Comment piloter ma DAP ? L&#8217;utilisation des dashboards et statistiques<\/strong><\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span data-contrast=\"auto\">\u00c7a<\/span><span data-contrast=\"auto\">\u00a0y est, vous savez :<\/span><\/p>\n<ul>\n<li><a style=\"font-size: 14px;\" href=\"https:\/\/shortways.com\/fr\/plateforme-adoption-digitale-definition\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">ce<\/span><span data-contrast=\"none\">\u00a0qu\u2019est une Plateforme d\u2019Adoption Digitale<\/span><\/a><span style=\"font-size: 14px;\" data-contrast=\"auto\">,<\/span><\/li>\n<li><span style=\"font-size: 14px;\" data-contrast=\"auto\">vous<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0en connaissez les\u00a0<\/span><a style=\"font-size: 14px;\" href=\"https:\/\/shortways.com\/fr\/fonctionnalites-shortways-assistant\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">fonctionnalit\u00e9s<\/span><\/a><span style=\"font-size: 14px;\" data-contrast=\"auto\">,<\/span><\/li>\n<li><span style=\"font-size: 14px;\" data-contrast=\"auto\">les<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0<\/span><a href=\"https:\/\/shortways.com\/fr\/blog\/non-classifiee\/quelle-fonctionnalite-pour-quel-usage\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-size: 14px;\">usages<\/span><\/a><span style=\"font-size: 14px;\" data-contrast=\"auto\">,<\/span><\/li>\n<li><span style=\"font-size: 14px;\" data-contrast=\"auto\">vous<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">savez\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">comment elle est<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\"><a href=\"https:\/\/shortways.com\/fr\/plateforme-adoption-digitale-definition\/\" target=\"_blank\" rel=\"noopener\">int\u00e9gr\u00e9e<\/a> \u00e0 votre applicatif<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">,<\/span><\/li>\n<li><span style=\"font-size: 14px;\" data-contrast=\"auto\">et<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">comment<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0<a href=\"https:\/\/shortways.com\/fr\/plateforme-adoption-digitale-definition\/\" target=\"_blank\" rel=\"noopener\">cr\u00e9er<\/a><\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">d<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">es contenus<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 14px;\" data-contrast=\"auto\">(sinon<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">, cliquez sur les liens pour acc\u00e9der aux articles !\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\ud83d\ude0a)<\/span><\/p>\n<p><span data-contrast=\"auto\">Maintenant,\u00a0<\/span><span data-contrast=\"auto\">vo<\/span><span data-contrast=\"auto\">us souhaitez s\u00fbrement avoir un retour chiffr\u00e9 de l\u2019utilisation de votre DAP\u202fpour vous\u00a0<\/span><span data-contrast=\"auto\">assurer<\/span><span data-contrast=\"auto\">\u00a0de son\u00a0<\/span><span data-contrast=\"auto\">efficacit\u00e9<\/span><span data-contrast=\"auto\">\u00a0et\u00a0<\/span><span data-contrast=\"auto\">faire<\/span><span data-contrast=\"auto\">\u00a0les ajustements de pilotage n\u00e9cessaires. Voici comment :<\/span><\/p>\n<ul>\n<li><span style=\"font-size: 14px;\"><a href=\"#analyser-utilisation\"><i>Analyser l\u2019utilisation<\/i><\/a><\/span><\/li>\n<li><a href=\"#analyser-problemes-persistants\"><span style=\"font-size: 14px;\"><i>Analyser les probl\u00e8mes\u00a0<\/i><\/span><span style=\"font-size: 14px;\"><i>pouvant\u00a0<\/i><\/span><span style=\"font-size: 14px;\"><i>persist<\/i><\/span><span style=\"font-size: 14px;\"><i>er<\/i><\/span><\/a><\/li>\n<li><span style=\"font-size: 14px;\"><a href=\"#rgpd\"><i>Compatibilit\u00e9 RGPD<\/i><\/a><\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\">[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row module_id=&#8221;analyser-utilisation&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||14px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-size: large; color: #1780af;\"><strong>1. Analyser l&#8217;utilisation<\/strong><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/shortways.com\/wp-content\/uploads\/2022\/07\/Dashboards-Shortways.png&#8221; title_text=&#8221;Dashboards Shortways&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_color_all=&#8221;#38ABDD&#8221; border_width_all=&#8221;3px&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Tout d\u2019abord, g<\/span><span data-contrast=\"auto\">r\u00e2ce \u00e0\u00a0<\/span><a href=\"https:\/\/shortways.com\/fr\/fonctionnalites-shortways-assistant\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">l\u2019Assistant Shortways<\/span><\/a><span data-contrast=\"auto\">, vous pouvez, en tant qu\u2019administrateur, acc\u00e9der \u00e0 2 fonctionnalit\u00e9s suppl\u00e9mentaires :<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><span style=\"font-size: 14px;\" data-contrast=\"auto\">Celle du <strong>studio de cr\u00e9ation\u00a0de contenus<\/strong><\/span><\/li>\n<li><span style=\"font-size: 14px;\" data-contrast=\"auto\">Celle des\u00a0<\/span><strong><span style=\"font-size: 14px;\" data-contrast=\"auto\">dashboards<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0et statistiques<\/span><\/strong><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0d\u2019utilisation<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||11px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span style=\"font-size: large; color: #1780af;\"><strong>Qu&#8217;est-il possible de mesurer dans Shortways ?<\/strong><\/span><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14px;\" data-contrast=\"auto\">Dans votre partie administrateur, vous aurez acc\u00e8s \u00e0 des <span style=\"color: #1780af;\"><strong>donn\u00e9es chiffr\u00e9es<\/strong><\/span>, des tableaux et graphiques, <span style=\"color: #1780af;\"><strong>sur tous les contenus que vous aurez cr\u00e9\u00e9s<\/strong><\/span>.<\/span><\/p>\n<p style=\"text-align: justify;\"><i style=\"font-size: 14px;\"><span data-contrast=\"auto\"><span style=\"text-decoration: underline;\">Vous pourrez filtrer ces donn\u00e9es par<\/span> :<\/span><\/i><\/p>\n<ul style=\"text-align: justify;\">\n<li><span style=\"color: #38abdd; font-size: 14px;\"><b>Application<\/b><\/span>,<b style=\"font-size: 14px;\"><span data-contrast=\"auto\">\u00a0<\/span><\/b><span style=\"font-size: 14px;\" data-contrast=\"auto\">si vous d\u00e9ployez\u00a0Shortways\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">Assistant\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">sur plusieurs applications \u00e0 la fois au sein de votre entreprise : <em>m<\/em><\/span><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">esurer l\u2019utilisation de l\u2019assistant sur l\u2019ERP\u00a0<\/span><\/i><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">ou<\/span><\/i><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">\u00a0l\u2019HCM Oracle<\/span><\/i><\/li>\n<li><span style=\"color: #38abdd; font-size: 14px;\"><b>Date <\/b><\/span><span style=\"font-size: 14px;\">:\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">afin de mesurer l\u2019utilisation sur une\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">plage de donn\u00e9es personnalisable<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">sur-mesure<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">, notamment :<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">&#8211; <strong>\u00e0<\/strong><\/span><strong>\u00a0date,\u00a0pour\u00a0une vue d\u2019ensemble<\/strong><span data-contrast=\"auto\">\u202f:\u00a0<\/span><i><span data-contrast=\"auto\">nombre d\u2019interactions avec l\u2019Assistant\u00a0<\/span><\/i><i><span data-contrast=\"auto\">depuis\u00a0<\/span><\/i><i><span data-contrast=\"auto\">son\u00a0<\/span><\/i><i><span data-contrast=\"auto\">int\u00e9gration\u00a0<\/span><\/i><i><span data-contrast=\"auto\">pour vous rendre compte de la port\u00e9e et n\u00e9cessit\u00e9 de vos contenus ;<\/span><\/i><\/p>\n<p style=\"text-align: justify;\">&#8211; <strong>par<span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0mois, trimestre, ann\u00e9e, \u2026<\/span><\/strong><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u202f:\u00a0<\/span><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">mesurer\u00a0<\/span><\/i><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">l\u2019engagement des utilisateurs sur les fonctionnalit\u00e9s li\u00e9es aux<\/span><\/i><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">\u00a0campagnes annuelles, ou afin de statuer sur les besoins r\u00e9currents des \u00e9quipes\u00a0<\/span><\/i><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">en observant des patterns ou saisonnalit\u00e9s\u00a0<\/span><\/i><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">et adapter\u00a0<\/span><\/i><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">vos<\/span><\/i><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">\u00a0programmes de formation pour les prochains\u00a0<\/span><\/i><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">onboarding<\/span><\/i><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">s<\/span><\/i><span style=\"font-size: 14px;\" data-contrast=\"auto\">.<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><span style=\"font-size: 14px;\"><span style=\"color: #38abdd;\"><strong>Type de fonctionnalit\u00e9<\/strong><\/span>\u202f:\u00a0<\/span><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">comparer quel type de fonctionnalit\u00e9 est<\/span><\/i><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">\u00a0l<\/span><\/i><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">a<\/span><\/i><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">\u00a0plus \/ moins utilis\u00e9e<\/span><\/i><\/li>\n<li><span style=\"font-size: 14px;\"><span data-contrast=\"auto\"><span style=\"color: #38abdd;\"><strong>F<\/strong><\/span><b><span style=\"color: #38abdd;\">onctionnalit\u00e9 <\/span>:\u00a0<\/b><\/span><\/span><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">quelle aide ou quel pas-\u00e0-pas est le plus (re)jou\u00e9 et montre un r\u00e9el besoin de formation<\/span><\/i><span style=\"font-size: 14px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<blockquote>\n<p style=\"text-align: justify;\"><i style=\"font-size: 14px;\"><span data-contrast=\"auto\"><span style=\"text-decoration: underline;\">Exemples de donn\u00e9es<\/span> :<\/span><\/i><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">P<\/span><span data-contrast=\"auto\">armi ces donn\u00e9es<\/span><span data-contrast=\"auto\">, vous\u00a0<\/span><span data-contrast=\"auto\">pourrez\u00a0<\/span><span data-contrast=\"auto\">affiner votre analyse d\u2019une\u00a0<\/span><span data-contrast=\"auto\">vision macro\u00a0<\/span><span data-contrast=\"auto\">\u00e0<\/span><span data-contrast=\"auto\">\u00a0micro :<\/span><\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"font-size: 14px;\">Nombre d\u2019interactions avec l\u2019assistant<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size: 14px;\">Nombre d\u2019utilisateurs<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size: 14px;\" data-contrast=\"auto\">Nombre d\u2019interactions\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">par utilisateur<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size: 14px;\">Pourcentage de r\u00e9sultats aux requ\u00eates<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size: 14px;\">Top 20 des contenus jou\u00e9s<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size: 14px;\" data-contrast=\"auto\">Top 20 des\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">contenus<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0recherch\u00e9<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">s<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size: 14px;\">Nombre de fois que le pas-\u00e0-pas \u00ab\u202fG\u00e9rer les salaires\u202f\u00bb a \u00e9t\u00e9 jou\u00e9<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size: 14px;\" data-contrast=\"auto\">Taux de clics sur ma bulle de notification \u00ab\u202f<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">La campagne d\u2019entretiens annuelle se termine dans 6 jours\u202f\u00bb<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u2026<\/span><span style=\"font-size: 14px;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:360,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/blockquote>\n<p style=\"text-align: justify;\"><i style=\"font-size: 14px;\"><span data-contrast=\"auto\"><span style=\"text-decoration-line: underline;\">Pourquoi \u00e9tudier les donn\u00e9es d\u2019utilisation<\/span> :<\/span><\/i><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14px;\" data-contrast=\"auto\">Il est imp\u00e9ratif d\u2019observer ces donn\u00e9es\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">pour plusieurs raisons :<\/span><\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"font-size: 14px;\" data-contrast=\"auto\">vous<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">assurer<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">que l\u2019assistant soit bien <strong><span style=\"color: #1780af;\">int\u00e9gr\u00e9 aux pratiques<\/span> des utilisateurs sur leurs logiciels<\/strong>, <strong>utilis\u00e9<\/strong> et <strong>atteigne bien les profils concern\u00e9s<\/strong><\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"font-size: 14px;\"><span style=\"color: #666666;\"><strong>atteindre\u00a0vos objectifs fix\u00e9s<\/strong><\/span> :\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">une <strong>bonne compr\u00e9hension des besoins<\/strong> de formation m\u00e9tiers, une cr\u00e9ation optimis\u00e9<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">e<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0de contenus, une <span style=\"color: #1780af;\"><strong>communication et d\u00e9mocratisation de l\u2019usage de l\u2019assistant<\/strong><\/span><\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">, et c\u2019est la garantie d\u2019une <strong>transformation et adoption digitale fiable et p\u00e9renne<\/strong> de votre applicatif<\/span><\/li>\n<li><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">d<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">\u00e9cider<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">\u00a0du <strong>contenu<\/strong> qui doit \u00eatre <strong>maintenu<\/strong>, et ceux \u00e0\u00a0<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">privil\u00e9gier car les plus adopt\u00e9s par les utilisateurs<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#00d2d6&#8243; divider_weight=&#8221;4px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;5%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row module_id=&#8221;analyser-problemes-persistants&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||15px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><span style=\"font-size: large; color: #1780af;\"><strong>2. Analyser les probl\u00e8mes pouvant persister<\/strong><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<i><span data-contrast=\"auto\">&#8211; <span style=\"color: #38abdd;\"><strong>Collecter des donn\u00e9es qualitatives<\/strong> :<\/span><\/span><\/i><\/p>\n<p style=\"text-align: justify;\">Au-del\u00e0 de l&#8217;observation des donn\u00e9es quantitatives affich\u00e9es sur les dashboards et statistiques, il est toujours indispensable de demander des <strong><span style=\"color: #1780af;\">retours d&#8217;exp\u00e9rience utilisateurs<\/span><\/strong>, afin de collecter des donn\u00e9es qualitatives propres \u00e0 l&#8217;assistant dans votre environnement.<\/p>\n<p><i><span data-contrast=\"auto\">&#8211; <strong><span style=\"color: #38abdd;\">Comparer l<\/span><\/strong><\/span><\/i><span style=\"color: #38abdd;\"><strong><i>a<\/i><\/strong><i><strong>\u00a0charge de travail support avant \/ apr\u00e8s<\/strong> :<\/i><\/span><\/p>\n<p style=\"text-align: justify;\"><span data-contrast=\"auto\">Aussi, il faut <span style=\"color: #1780af;\"><strong>mesurer l\u2019\u00e9volution l<\/strong><\/span><\/span><span style=\"color: #1780af;\"><strong>e nombre de demandes re\u00e7ues par le\u00a0support informatique et\u00a0l<\/strong><\/span><span data-contrast=\"auto\"><span style=\"color: #1780af;\"><strong>es managers<\/strong><\/span> qu\u2019ils peuvent potentiellement continuer de recevoir de la part des utilisateurs<\/span><span data-contrast=\"auto\">, malgr\u00e9 les contenus disponibles sur l\u2019assistant :<\/span><\/p>\n<ul>\n<li style=\"text-align: justify;\"><span data-contrast=\"auto\">Ces<\/span><span data-contrast=\"auto\">\u00a0demande<\/span><span data-contrast=\"auto\">s sont-elles r\u00e9currentes ?<\/span><\/li>\n<li style=\"text-align: justify;\"><span data-contrast=\"auto\">Des th\u00e9matiques distinctes se d\u00e9gagent-elles ?<\/span><\/li>\n<li><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">S<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">\u2019agit<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">-il<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">\u00a0de demandes concernant des formations\u00a0<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">d\u00e9j\u00e0 adress\u00e9es par les contenus ?<\/span><\/li>\n<li><span style=\"font-size: 14px; text-align: justify;\">Le contenu cr\u00e9\u00e9 \u00e9tait-il suffisant et explicite ?<\/span><\/li>\n<li><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">A l\u2019inverse, du contenu est-il cr\u00e9able \u00e0 ce sujet<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">\u00a0afin de combler un manque ?\u00a0<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">Et es<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">t-il pertinent d<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">\u2019en cr\u00e9e<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">r<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">\u00a0sur<\/span><span style=\"font-size: 14px; text-align: justify;\" data-contrast=\"auto\">\u00a0ces th\u00e9matiques ?<\/span><\/li>\n<\/ul>\n<blockquote>\n<p style=\"text-align: justify;\"><strong><span style=\"font-size: 14px;\" data-contrast=\"auto\">\ud83d\udca1 La communication sur\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">les aides apport\u00e9es par\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">l\u2019assistant est-elle suffisante\u202f<\/span><\/strong><span style=\"font-size: 14px;\" data-contrast=\"auto\"><strong>au sein de votre entreprise ?<\/strong>\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">I<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">l est rapide et simple \u00e0 utiliser, et permet aux utilisateurs de <strong>r\u00e9pondre \u00e0 leurs probl\u00e9matiques <\/strong>en quelques clics <strong>en autonomie<\/strong> afin de continuer leurs activit\u00e9s sans passer par votre support et sans\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">quitter<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0l\u2019\u00e9cran sur lequel il se trouve (<strong>self help<\/strong>) !<\/span><\/p>\n<\/blockquote>\n<p>[\/et_pb_text][et_pb_divider color=&#8221;#00d2d6&#8243; divider_weight=&#8221;4px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;5%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row module_id=&#8221;rgpd&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/shortways.com\/wp-content\/uploads\/2021\/01\/Heart-Checkmark-1.png&#8221; background_size=&#8221;contain&#8221; background_position=&#8221;top_left&#8221; custom_margin=&#8221;||18px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span style=\"font-size: large; color: #1780af;\"><strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0Compatibilit\u00e9 RGPD<\/strong><\/span><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-size: 14px;\" data-contrast=\"auto\">Enfin,\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">bien que des donn\u00e9es d\u2019utilisation soient collect\u00e9es,\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">notre assistant est\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"none\">conforme aux exigences en mati\u00e8re de protection des donn\u00e9es :<\/span><\/p>\n<ul>\n<li style=\"text-align: justify;\"><span style=\"color: #38abdd; font-size: 14px;\"><b>Concernant l\u2019utilisation de l\u2019assistant <\/b><\/span>:<b style=\"font-size: 14px;\"><span data-contrast=\"auto\">\u00a0<\/span><\/b><span style=\"font-size: 14px;\" data-contrast=\"auto\">les <span style=\"color: #1780af;\"><strong>donn\u00e9es d\u2019utilisation collect\u00e9es\u00a0sont\u00a0par d\u00e9faut\u00a0anonymis\u00e9es<\/strong><\/span>, afin de n\u2019avoir que des statistiques d\u2019utilisation\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">g\u00e9n\u00e9rales<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">, et non pas filtrables par employ\u00e9 \u00e0 l\u2019aide de ses donn\u00e9es personnelles (<\/span><i style=\"font-size: 14px;\"><span data-contrast=\"auto\">filtrage par num\u00e9ro d\u2019utilisateur et non pas par adresse mail par exemple<\/span><\/i><span style=\"font-size: 14px;\" data-contrast=\"auto\">).<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"color: #38abdd; font-size: 14px;\"><b>L\u2019int\u00e9gration de notre plateforme d\u2019adoption digitale n\u2019est pas intrusive <\/b><\/span>:<b style=\"font-size: 14px;\"><span data-contrast=\"auto\">\u00a0<\/span><\/b><span style=\"font-size: 14px;\" data-contrast=\"auto\">nous ne n\u00e9cessitons <span style=\"color: #666666;\"><strong>pas un acc\u00e8s \u00e0 votre base de donn\u00e9es interne pour qu\u2019elle soit utilis\u00e9e<\/strong><\/span>.\u00a0Shortways\u00a0Assistant est un <strong>composant ajout\u00e9<\/strong> \u00e0 votre applicatif, pas un add-on compl\u00e9mentaire.<\/span><\/li>\n<li style=\"text-align: justify;\"><span style=\"color: #38abdd; font-size: 14px;\"><b>Pas de collecte de donn\u00e9es m\u00e9tiers ni personnelles <\/b><\/span>:<b style=\"font-size: 14px;\"><span data-contrast=\"auto\">\u00a0<\/span><\/b><span style=\"font-size: 14px;\" data-contrast=\"auto\">lorsque vous r\u00e9alisez des pas-\u00e0-pas, <strong>nous ne collectons pas les donn\u00e9es \u00e0 caract\u00e8re personnel <\/strong>saisies\u00a0dans les champs des \u00e9tapes des process, seulement le\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">nombre de fois<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0que\u00a0<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">le<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">\u00a0pas-\u00e0-pas est jou\u00e9<\/span><span style=\"font-size: 14px;\" data-contrast=\"auto\">.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/shortways.com\/fr\/plateforme-adoption-digitale-definition\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;En savoir plus sur la compatibilit\u00e9 RGPD de Shortways Assistant&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#38abdd&#8221; button_bg_color_gradient_stops=&#8221;#2d68e5 0%|#29c4a9 100%&#8221; button_bg_color_gradient_start=&#8221;#2d68e5&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;100px&#8221; button_letter_spacing=&#8221;0px&#8221; button_icon=&#8221;&#x39;||divi||400&#8243; box_shadow_style=&#8221;preset1&#8243; box_shadow_spread=&#8221;3px&#8221; box_shadow_color=&#8221;#1780af&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#00d2d6&#8243; divider_weight=&#8221;4px&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;5%&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px|||||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\"><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">Mesurer et piloter s<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">a plateforme d\u2019adoption digitale<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">\u00a0est donc\u00a0<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">essentiel<\/span><\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">\u00a0<\/span><\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">si l\u2019on veut<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">\u00a0s\u2019<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">assurer<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">\u00a0que nos utilisateurs en font <strong>bon usage<\/strong><\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">,\u00a0<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">et\u00a0<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">l\u2019<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">am\u00e9liorer de fa\u00e7on continue<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">\u00a0pour en <strong>maximiser le potentiel<\/strong><\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">, et ainsi <strong>obtenir les gains attendus<\/strong> en termes de <strong>formation<\/strong>,<strong> satisfaction utilisateurs<\/strong>, et <strong>support utilisateur<\/strong><\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">\u00a0<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">: <\/span><\/span><\/span><\/p>\n<ul>\n<li style=\"text-align: justify;\"><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">Qu\u2019est-ce qui <strong>fonctionne le mieux<\/strong> pour mes utilisa<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">t<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">eurs<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">\u00a0?<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">\u00a0<\/span><\/span><\/span><\/li>\n<li style=\"text-align: justify;\"><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">Q<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">ue doi<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">s-je encore am\u00e9liorer\u00a0<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">pour\u00a0<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">continuer de<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">\u00a0<strong>r\u00e9duire\u00a0<\/strong><\/span><\/span><\/span><strong><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">l<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">es sollicitations<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">\u00a0des utilisateurs<\/span><\/span><\/span><\/strong><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\"><strong>\u00a0et mes co\u00fbts<\/strong>\u00a0<\/span><\/span><\/span><span class=\"TrackChangeTextInsertion TrackedChange SCXW36537503 BCX0\"><span class=\"TextRun SCXW36537503 BCX0\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW36537503 BCX0\" data-ccp-parastyle=\"No Spacing\">?<\/span><\/span><\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ul><\/ul>\n<p>Contactez-nous pour toute information compl\u00e9mentaire !<b><\/b><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/shortways.com\/fr\/demonstration\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Contactez-nous&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;16px&#8221; button_text_color=&#8221;#ffffff&#8221; button_bg_color=&#8221;#38abdd&#8221; button_bg_color_gradient_stops=&#8221;#2d68e5 0%|#29c4a9 100%&#8221; button_bg_color_gradient_start=&#8221;#2d68e5&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;100px&#8221; button_letter_spacing=&#8221;2px&#8221; button_icon=&#8221;&#x39;||divi||400&#8243; box_shadow_style=&#8221;preset1&#8243; box_shadow_spread=&#8221;3px&#8221; box_shadow_color=&#8221;#1780af&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;53.8px&#8221; custom_margin=&#8221;45px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"color: #000000;\"><strong>\ud83d\udc49 <\/strong><strong>Pour retrouvez tous nos trucs &amp; astuces, c&#8217;est<\/strong><\/span> <strong><span style=\"color: #1780af;\"><a style=\"color: #1780af;\" href=\"https:\/\/shortways.com\/fr\/trucs-et-astuces-dap\/\" target=\"_blank\" rel=\"noopener\">ici<\/a><\/span><\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;80%&#8221; width_tablet=&#8221;60%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<a href=\"https:\/\/content.shortways.com\/resume-piloter-dap?utm_source=&#038;utm_medium=&#038;utm_content=62722d24d59cbc652472146a&#038;utm_campaign=plezi\"><img decoding=\"async\" src=\"https:\/\/i1.wp.com\/files.plezi.co\/p\/5f17f2d4f4208726cdaaaa43\/contents\/62722d24d59cbc652472146a\/ctas\/62722ffad59cbc6533721e7e\/bouton-telechargement-contenu.png?w=1080&#038;ssl=1\" data-recalc-dims=\"1\"><\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<a href=\"https:\/\/shortways.com\/fr\/abonnement-newsletter\/?utm_source=Site&#038;utm_medium=Trafic+direct&#038;utm_content=5ff438b0d59cbc58b22943b7&#038;utm_campaign=Inscription_newsletter\"><img decoding=\"async\" src=\"https:\/\/i1.wp.com\/files.plezi.co\/p\/5f17f2d4f4208726cdaaaa43\/contents\/5ff438b0d59cbc58b22943b7\/ctas\/5ff47428d59cbc58b2294fe1\/banniere-newsletter.png?w=1080&#038;ssl=1\" data-recalc-dims=\"1\" \/><\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>D\u00e9couvrez comment piloter votre Plateforme d&#8217;adoption digitale gr\u00e2ce aux dashboards et statistiques de l&#8217;Assistant Shortways 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