{"id":39464,"date":"2024-05-30T10:27:08","date_gmt":"2024-05-30T09:27:08","guid":{"rendered":"https:\/\/shortways.com\/?page_id=39464"},"modified":"2024-09-10T10:08:37","modified_gmt":"2024-09-10T09:08:37","slug":"business-case-groupama","status":"publish","type":"page","link":"https:\/\/shortways.com\/fr\/business-case-groupama\/","title":{"rendered":"Groupama : Remplacer le SIRH dans 26 entit\u00e9s avec Shortways"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_enable_image=\u00a0\u00bboff\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_fullwidth_slider _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb125px||125px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_slide heading=\u00a0\u00bbRemplacer un outil SIRH non optimal pour faciliter la gestion des donn\u00e9es\u00a0\u00bb use_bg_overlay=\u00a0\u00bbon\u00a0\u00bb use_text_overlay=\u00a0\u00bbon\u00a0\u00bb text_border_radius=\u00a0\u00bb10px\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh2&Prime; header_font_size=\u00a0\u00bb55px\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/Banniere-cas-client-Groupama.jpg\u00a0\u00bb background_enable_image=\u00a0\u00bbon\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_transition=\u00a0\u00bbon\u00a0\u00bb]<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-39507 alignnone \" src=\"https:\/\/shortways.com\/wp-content\/uploads\/2024\/05\/logo-groupe-groupama.png\" alt=\"\" width=\"290\" height=\"106\" \/><\/p>\n<p>[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||55px|||\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_testimonial author=\u00a0\u00bbChristelle R\u00e9gibier\u00a0\u00bb job_title=\u00a0\u00bbChef de Projet MOA\u00a0\u00bb company_name=\u00a0\u00bbGroupama Assurances Mutuelles\u00a0\u00bb portrait_url=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2023\/11\/Christelle-Regibier_round.jpg\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L\u2019assistant Shortways est un outil facile \u00e0 prendre en main et intuitif. De plus, l\u2019\u00e9quipe Shortways est disponible et nous avons \u00e9t\u00e9 tr\u00e8s bien accompagn\u00e9s.<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,2_3&Prime; admin_label=\u00a0\u00bbContexte et enjeux\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb40px||40px||true|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbContexte &#038; enjeux\u00a0\u00bb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x6b;||divi||400&Prime; icon_color=\u00a0\u00bb#38abdd\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh2&Prime; header_font_size=\u00a0\u00bb19px\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb180px||180px||true|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Remplacer un outil SIRH non optimal pour faciliter la gestion des donn\u00e9es<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_text_color=\u00a0\u00bb#38ABDD\u00a0\u00bb header_3_text_color=\u00a0\u00bb#38ABDD\u00a0\u00bb header_3_font_size=\u00a0\u00bb23px\u00a0\u00bb header_4_text_color=\u00a0\u00bb#38abdd\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3><strong>Remplacer un outil SIRH non optimal pour faciliter la gestion des donn\u00e9es.<\/strong><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><strong>Groupama<\/strong> est une entreprise fran\u00e7aise d\u2019assurance.<\/p>\n<p>Elle compte :<\/p>\n<ul>\n<li><b>26 entit\u00e9s nationales<\/b><\/li>\n<li><b>25 000 collaborateurs<\/b><\/li>\n<li><b>130 000 agents<\/b> du MEFSIN<\/li>\n<li><b>12 millions de clients et soci\u00e9taires<\/b><\/li>\n<\/ul>\n<p>L&rsquo;outil sur lequel Groupama effectuait les entretiens annuels \u00e9tait vieillissant, et l&rsquo;enrichissement des donn\u00e9es collaborateurs \u00e9tait manuel. Aussi, tout leur environnement SIRH \u00e9tait cloisonn\u00e9, aucun outil ne communiquait.<\/p>\n<p>Groupama a donc d\u00e9cid\u00e9 de <b>remplacer cet outil par Cegid <\/b><b>Talentsoft<\/b><b> et de rationaliser le SIRH<\/b>, tout en <b>d\u00e9ployant de nouveaux processus<\/b> qui n&rsquo;\u00e9taient pas adress\u00e9s dans l&rsquo;entreprise (ex : Gestion de Carri\u00e8re et de Comp\u00e9tences).<\/p>\n<p>Le projet pr\u00e9sente 3 enjeux :<\/p>\n<ul>\n<li>Mettre en place une nouvelle solution SIRH pour <strong>faciliter la gestion des donn\u00e9es<\/strong> collaborateurs<\/li>\n<li>R\u00e9pondre aux <strong>comportements digitaux<\/strong> des utilisateurs\u00a0<\/li>\n<li>Accompagner les collaborateurs \u00e0 l&rsquo;utilisation de la <strong>prise en main<\/strong> du nouvel outil\u00a0<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,2_3&Prime; admin_label=\u00a0\u00bbSolution\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb40px|0px|40px||true|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbSolution\u00a0\u00bb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x65;||divi||400&Prime; icon_color=\u00a0\u00bb#38abdd\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh2&Prime; header_font_size=\u00a0\u00bb19px\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb125px||125px||true|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Int\u00e9grer la solution Shortways avec Cegid Talentsoft<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_3_font_size=\u00a0\u00bb23px\u00a0\u00bb custom_padding=\u00a0\u00bb|||0px||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: left;\"><span style=\"color: #38abdd;\"><strong>Int\u00e9grer l&rsquo;Assistant Shortways dans l&rsquo;outil Cegid Talentsoft mis en place<\/strong><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>\u200bGroupama \u00e9tait face \u00e0 la n\u00e9cessit\u00e9 de mettre \u00e0 jouer son logiciel SIRH ainsi que les process qui l\u2019accompagnent.<\/p>\n<p>Groupama a notamment utilis\u00e9 ces fonctionnalit\u00e9s :<\/p>\n<p>&#8211; <b>Les <\/b><b>pas-\u00e0-pas <\/b>interactifs et adapt\u00e9s pour guider au travers des \u00e9crans les agents actuels et les nouveaux arrivants, tout en personnalisant les interfaces pour adapter le contenu et les aides en fonction des entit\u00e9s et des r\u00f4les (collaborateurs ou managers).<\/p>\n<p>&#8211; <b>La FAQ <\/b>pour r\u00e9pondre aux questions les plus fr\u00e9quentes des utilisateurs et faciliter la mise en place des nouveaux outils (par ex : comment archiver un objectif dans la conversation continue, comment cr\u00e9er des objectifs collectifs, \u2026).<\/p>\n<p>&#8211; <b>Les <\/b><b>notifications <\/b>pour mettre l\u2019accent sur un champ \u00e0 l\u2019initiative de l\u2019administrateur, par exemple pour assurer la validation d\u2019un formulaire de bilan, ou avertir d\u2019un incident.<\/p>\n<p>&#8211; <b>Les <\/b><b>aides contextuelles <\/b>pour apporter des informations \u00e0 l\u2019utilisateur, par exemple pour rappeler les \u00e9tapes de validation des entretiens \u00e0 c\u00f4t\u00e9 du champ correspondant et leurs couleurs associ\u00e9es.<\/p>\n<p>&#8211; <b>La demande d&rsquo;assistance contextualis\u00e9es <\/b>pour centraliser les demandes utilisateurs en direction de l\u2019\u00e9quipe support<\/p>\n<p>&#8211; <b>Le reporting <\/b>pour analyser l&rsquo;usage de l&rsquo;application par les utilisateurs et enrichir les contenus d&rsquo;aides<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,2_3&Prime; admin_label=\u00a0\u00bbB\u00e9n\u00e9fices\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbB\u00e9n\u00e9fices\u00a0\u00bb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#xe052;||divi||400&Prime; icon_color=\u00a0\u00bb#38abdd\u00a0\u00bb _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_level=\u00a0\u00bbh2&Prime; header_font_size=\u00a0\u00bb19px\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb35px||35px||true|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<ul>\n<li style=\"text-align: left;\">Facilitation de la prise en main de l&rsquo;outil<\/li>\n<li style=\"text-align: left;\">Autonomisation et meilleure gestion de l&rsquo;assistance<\/li>\n<\/ul>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_3_font_size=\u00a0\u00bb23px\u00a0\u00bb custom_margin=\u00a0\u00bb||||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3><span style=\"color: #38abdd;\"><strong>Facilitation de la prise en main de l&rsquo;outil, autonomisation et meilleure gestion de l&rsquo;assistance<\/strong><\/span><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Gr\u00e2ce aux pas-\u00e0-pas, Groupama a pu assurer la prise en main du nouvel outil Cegid Talentsoft, et faire gagner en autonomie ses utilisateurs en int\u00e9grant directement dans l\u2019outil de nombreuses r\u00e9ponses \u00e0 leurs questions via les FAQ.<\/p>\n<p>L&rsquo;analyse des donn\u00e9es de reporting de Shortways a permis \u00e0 Groupama d&rsquo;\u00eatre r\u00e9actif en ajustant les aides \u00e0 tout moment.<\/p>\n<p>Ainsi, Groupama a pu observer une baisse des m\u00e9contentements de son application SIRH gr\u00e2ce \u00e0 cette solution ludique et moderne d\u2019accompagnement.<\/p>\n<blockquote>\n<p><span style=\"font-size: 15px; text-align: justify; color: #38abdd;\">\u00ab <i>Nous <\/i><i>avons entre 500 et 600 questions-r\u00e9ponses aujourd\u2019hui sur la FAQ Shortways, ce qui nous permet de proposer des r\u00e9ponses toujours \u00e0 jour et en permanence\u00a0compl\u00e9t\u00e9es<\/i>. <\/span><span style=\"font-size: 15px; text-align: justify;\"><span style=\"color: #38abdd;\">\u00bb<\/span>, conclut Nicolas Chambron, Responsable SIRH chez Groupama Assurances Mutuelles.<\/span><\/p>\n<\/blockquote>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bb|600|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#38abdd\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb header_3_font=\u00a0\u00bb|600|||||||\u00a0\u00bb header_3_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_3_text_color=\u00a0\u00bb#38abdd\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\"><strong>T\u00e9l\u00e9charger le business case\u00a0<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.24.2&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb|250px||250px|false|true\u00a0\u00bb custom_padding_tablet=\u00a0\u00bb|0px||0px|false|true\u00a0\u00bb custom_padding_phone=\u00a0\u00bb\u00a0\u00bb custom_padding_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<form id=\"foss-665857afd59cbc2297f7436e\"><\/form>\n<p><script async src='https:\/\/api.plezi.co\/api\/v1\/web_forms\/scripts?tenant_id=5f17f2d4f4208726cdaaaa43&#038;form_id=60b62003d59cbc358cad37b4&#038;form_version=3&#038;content_web_form_id=665857afd59cbc2297f7436e&#038;plz_lang=fr'><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb 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