{"id":28580,"date":"2021-12-14T10:02:59","date_gmt":"2021-12-14T08:02:59","guid":{"rendered":"https:\/\/shortways.com\/?page_id=28580"},"modified":"2024-08-22T09:16:31","modified_gmt":"2024-08-22T08:16:31","slug":"orange","status":"publish","type":"page","link":"https:\/\/shortways.com\/fr\/clients\/orange\/","title":{"rendered":"Business Case Orange"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_fullwidth_slider _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb125px||125px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_slide heading=\u00a0\u00bbAccompagner et autonomiser les utilisateurs d&rsquo;Orange\u00a0\u00bb use_bg_overlay=\u00a0\u00bboff\u00a0\u00bb use_text_overlay=\u00a0\u00bbon\u00a0\u00bb text_overlay_color=\u00a0\u00bbrgba(0,0,0,0.69)\u00a0\u00bb text_border_radius=\u00a0\u00bb10px\u00a0\u00bb _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font_size=\u00a0\u00bb55px\u00a0\u00bb background_image=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2021\/11\/Banniere-Orange-creating-positive-impact.png\u00a0\u00bb background_enable_image=\u00a0\u00bbon\u00a0\u00bb background_position=\u00a0\u00bbbottom_center\u00a0\u00bb header_font_size_tablet=\u00a0\u00bb30px\u00a0\u00bb header_font_size_phone=\u00a0\u00bb30px\u00a0\u00bb header_font_size_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_transition=\u00a0\u00bbon\u00a0\u00bb]<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-25235 aligncenter \" src=\"https:\/\/shortways.com\/wp-content\/uploads\/2021\/03\/orange-logo-white-150x150.png\" alt=\"\" width=\"125\" height=\"125\" \/><\/p>\n<p>[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_testimonial author=\u00a0\u00bbMagali Thomas\u00a0\u00bb job_title=\u00a0\u00bbConsultante Solutions Senior\u00a0\u00bb company_name=\u00a0\u00bbOrange\u00a0\u00bb portrait_url=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2021\/08\/Magali-Thomas-LinkedIn.jpg\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Shortways a permis de former les utilisateurs lors du d\u00e9ploiement de l\u2019ERP gr\u00e2ce aux messages directement int\u00e9gr\u00e9s dans l\u2019ERP. Et aujourd\u2019hui d\u2019accompagner la prise en main de l\u2019outil des nouveaux utilisateurs.<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb40px||40px||true|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbContexte &#038; Enjeux\u00a0\u00bb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x6b;||divi||400&Prime; icon_color=\u00a0\u00bb#38ABDD\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb90px||90px||true|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Autonomiser les utilisateurs via une communication et formation contextualis\u00e9e<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_text_align=\u00a0\u00bbjustify\u00a0\u00bb header_2_text_color=\u00a0\u00bb#38ABDD\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: left;\">Autonomiser les utilisateurs via une communication et formation contextualis\u00e9e<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbjustified\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Orange, c\u2019est plus de <span style=\"color: #1780af;\"><b>142 000 salari\u00e9s <\/b><\/span>et plus de <span style=\"color: #1780af;\"><b>259 millions de clients <\/b><\/span>r\u00e9partis dans <span style=\"color: #1780af;\"><b>26 pays<\/b><\/span>.<\/p>\n<p>Dans son chemin vers sa digitalisation, Orange a tout d\u2019abord d\u00e9ploy\u00e9 en <b>2017 <\/b>l\u2019<b>ERP Oracle Fusion <\/b>puis en <b>2019 <\/b>le<b> Portail Fournisseurs <\/b>et enfin en<b> 2020 <\/b>l\u2019outil <b>Ivalua<\/b> impactant alors la direction des achats, les unit\u00e9s op\u00e9rationnelles et la direction financi\u00e8re.<\/p>\n<p>Aujourd\u2019hui, Orange souhaite proposer un parcours client qualitatif permettant l\u2019<b>autonomie<\/b> en apportant un <span style=\"color: #1780af;\"><b>support 24\/7 <\/b><\/span>\u00e0 ses utilisateurs.<\/p>\n<p>Les projets pr\u00e9sentent donc 3 enjeux :<\/p>\n<ul>\n<li><b>Accompagner et former<\/b> les diff\u00e9rentes populations d\u2019utilisateurs en continu afin de les rendre <b>autonomes<\/b><\/li>\n<li>Appliquer une <b>communication cibl\u00e9e<\/b> et <b>analyser son impact<\/b><\/li>\n<li><b>All\u00e9ger<\/b> la charge de l\u2019\u00e9quipe support des utilisateurs<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb40px||40px||true|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbSolution\u00a0\u00bb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#x65;||divi||400&Prime; icon_color=\u00a0\u00bb#38ABDD\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb70px||70px||true|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb0px||0px||true|false\u00a0\u00bb custom_margin_phone=\u00a0\u00bb\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|desktop\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Int\u00e9gration de l\u2019Assistant Shortways \u00e0 l\u2019ERP, et enrichissement continu des contenus d\u2019aides pour accompagner les utilisateurs<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#38ABDD\u00a0\u00bb text_orientation=\u00a0\u00bbjustified\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #38abdd;\"><b>Accompagnement des diff\u00e9rentes populations d&rsquo;utilisateurs<\/b><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbjustified\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Orange a choisi d\u2019int\u00e9grer l\u2019<a href=\"https:\/\/shortways.com\/fr\/\">Assistant Shortways<\/a> dans <strong>Ivalua<\/strong> et <strong>Oracle ERP Cloud<\/strong>, afin de personnaliser son accompagnement en fonction du profil de ses collaborateurs. Orange a ensuite <span style=\"color: #1780af;\"><b>enrichi les fonctionnalit\u00e9s <\/b><\/span>au fil du temps.<\/p>\n<p>Pour ce faire, Orange a utilis\u00e9 la quasi-totalit\u00e9 des fonctionnalit\u00e9s de l\u2019outil Shortways :<\/p>\n<ul>\n<li>Des <b>pas \u00e0 pas <\/b>interactifs comme mini modes op\u00e9ratoires pour accompagner un nouvel usage ou rappeler les manipulations aux utilisateurs<\/li>\n<li>Des<b> aides contextuelles, <\/b>en fran\u00e7ais et en anglais, relatives aux consignes m\u00e9tier<\/li>\n<li>Des<b> FAQ contextuelles<\/b>, pour int\u00e9grer de la documentation m\u00e9tier directement dans l\u2019ERP<\/li>\n<li>Des <b>bulles de notification<\/b> comme relai d\u2019informations, par exemple lors du changement de si\u00e8ge social ou des upgrades trimestriels<\/li>\n<li>Ou encore la <b>fonctionnalit\u00e9 <\/b><b>reporting<\/b> pour suivre et analyser l\u2019impact des contenus publi\u00e9s<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb40px||40px||true|\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb title=\u00a0\u00bbB\u00e9n\u00e9fices\u00a0\u00bb use_icon=\u00a0\u00bbon\u00a0\u00bb font_icon=\u00a0\u00bb&#xe052;||divi||400&Prime; icon_color=\u00a0\u00bb#38ABDD\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb50px||50px||true|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<ul>\n<li>Am\u00e9lioration de l\u2019exp\u00e9rience collaborateur sur le logiciel<\/li>\n<li>Accompagnement des utilisateurs 24\/7<\/li>\n<li>All\u00e8gement de la charge support<\/li>\n<\/ul>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb2_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbjustified\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: left;\"><span style=\"color: #38abdd;\"><b>Accompagnement et autonomisation des utilisateurs, am\u00e9lioration de l&rsquo;efficacit\u00e9 du support et de la communication<\/b><\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbjustified\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Depuis 2017, Shortways a permis d\u2019am\u00e9liorer l\u2019<b>accompagnement<\/b> et la <b>formation<\/b> au quotidien.<\/p>\n<p>En 2 ans, le <b>nombre de mails entrants <\/b>au service Relation Fournisseurs a \u00e9t\u00e9 <span style=\"color: #1780af;\"><b>divis\u00e9 par 2 <\/b><\/span>tandis que le <b>nombre de fournisseurs digitalis\u00e9s<\/b> a \u00e9t\u00e9<span style=\"color: #1780af;\"> <b>multipli\u00e9 par 10<\/b><\/span>.<\/p>\n<p>La solution Shortways a couvert les besoins d\u2019aides des <b>utilisateurs ponctuels <\/b>comme <b>aguerris<\/b>.<\/p>\n<p>La <b>communication<\/b> a \u00e9galement \u00e9t\u00e9 <b>am\u00e9lior\u00e9e<\/b> gr\u00e2ce au ciblage des aides Shortways.<\/p>\n<blockquote>\n<p><span style=\"color: #1780af;\">\u00ab\u00a0 <i>Shortways a \u00e9t\u00e9 un acc\u00e9l\u00e9rateur pour l\u2019adh\u00e9sion de nos populations vari\u00e9es de fournisseurs sur ce portail. <\/i>\u00bb, conclut Emmeline Aliaoui, chef de projet digital\/direction finance chez Orange.<\/span><\/p>\n<\/blockquote>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_text_color=\u00a0\u00bb#38ABDD\u00a0\u00bb text_font_size=\u00a0\u00bb20px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\"><strong>T\u00e9l\u00e9chargez ce Business Case<\/strong><\/p>\n<p>[\/et_pb_text][et_pb_code _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb max_width=\u00a0\u00bb50%\u00a0\u00bb max_width_tablet=\u00a0\u00bb100%\u00a0\u00bb max_width_phone=\u00a0\u00bb100%\u00a0\u00bb max_width_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb|150px||150px|true|true\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<form id=\"foss-61b75e1bd59cbc057ca44e52\"><\/form>\n<p><script async src='https:\/\/api.plezi.co\/api\/v1\/web_forms\/scripts?tenant_id=5f17f2d4f4208726cdaaaa43&#038;form_id=60b62003d59cbc358cad37b4&#038;form_version=3&#038;content_web_form_id=61b75e1bd59cbc057ca44e52&#038;plz_lang=fr'><\/script>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_fullwidth_header _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#1780AF\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_direction=\u00a0\u00bb316deg\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bb#1780af 10%|#38abdd 83%\u00a0\u00bb background_color_gradient_start=\u00a0\u00bb#1780af\u00a0\u00bb background_color_gradient_start_position=\u00a0\u00bb10%\u00a0\u00bb background_color_gradient_end=\u00a0\u00bb#38abdd\u00a0\u00bb background_color_gradient_end_position=\u00a0\u00bb83%\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Extra Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-size: x-large; font-family: 'Metropolis Extra Bold';\"><strong>Retrouvez les cas clients d\u00e9taill\u00e9s de la collaboration Orange et Shortways<\/strong><\/span><\/h2>\n<p>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb3px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Extra Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: medium; color: #1780af;\"><span style=\"text-decoration: underline;\"><span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal;\">Portail Fournisseurs<\/span><\/span><span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal;\"> :<\/span><\/span><\/p>\n<p>[\/et_pb_text][et_pb_testimonial author=\u00a0\u00bbEmmeline Aliaoui\u00a0\u00bb job_title=\u00a0\u00bbChef de projet digital \/ Direction Finance\u00a0\u00bb company_name=\u00a0\u00bbOrange\u00a0\u00bb portrait_url=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2021\/08\/Emmeline-Lechat-Aliaoui-LinkedIn.jpg\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\">Shortways a \u00e9t\u00e9 un acc\u00e9l\u00e9rateur pour l&rsquo;adh\u00e9sion de nos populations vari\u00e9es de fournisseurs sur ce portail. En contribuant \u00e0 l&rsquo;autonomisation des fournisseurs, Shortways a permis au service Relations Fournisseurs de r\u00e9duire de moiti\u00e9 son flux de mails entrants.<\/p>\n<p>[\/et_pb_testimonial][et_pb_button button_url=\u00a0\u00bbhttps:\/\/shortways.com\/fr\/clients\/orange-portail-fournisseurs\/\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb button_text=\u00a0\u00bbAccompagner le d\u00e9ploiement du Portail Fournisseurs\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb16px\u00a0\u00bb button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_use_color_gradient=\u00a0\u00bbon\u00a0\u00bb button_bg_color_gradient_direction=\u00a0\u00bb151deg\u00a0\u00bb button_bg_color_gradient_stops=\u00a0\u00bb#1780af 28%|#38abdd 72%\u00a0\u00bb button_bg_color_gradient_start=\u00a0\u00bb#1780af\u00a0\u00bb button_bg_color_gradient_start_position=\u00a0\u00bb28%\u00a0\u00bb button_bg_color_gradient_end=\u00a0\u00bb#38abdd\u00a0\u00bb button_bg_color_gradient_end_position=\u00a0\u00bb72%\u00a0\u00bb button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_border_radius=\u00a0\u00bb51px\u00a0\u00bb custom_margin=\u00a0\u00bb0px||||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_letter_spacing__hover=\u00a0\u00bb0&Prime; button_letter_spacing__hover_enabled=\u00a0\u00bbon\u00a0\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Extra Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: medium; color: #1780af;\"><span style=\"text-decoration: underline;\"><span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal;\">Procure-to-pay<\/span><\/span><span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal;\">\u00a0:<\/span><\/span><\/p>\n<p>[\/et_pb_text][et_pb_testimonial author=\u00a0\u00bbMagali Thomas\u00a0\u00bb job_title=\u00a0\u00bbConsultante Solutions Senior\u00a0\u00bb company_name=\u00a0\u00bbOrange\u00a0\u00bb portrait_url=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2021\/08\/Magali-Thomas-LinkedIn.jpg\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Shortways a contribu\u00e9 \u00e0 la formation des utilisateurs lors du d\u00e9ploiement de l\u2019ERP gr\u00e2ce aux messages directement int\u00e9gr\u00e9s dans l\u2019ERP. Et aujourd\u2019hui d\u2019accompagner la prise en main de l\u2019outil des nouveaux utilisateurs.<\/p>\n<p>[\/et_pb_testimonial][et_pb_button button_url=\u00a0\u00bbhttps:\/\/shortways.com\/fr\/clients\/orange-deploiement-oracle-erp-cloud\/\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb button_text=\u00a0\u00bbAccompagner le d\u00e9ploiement d&rsquo;Oracle ERP Cloud\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb16px\u00a0\u00bb button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_use_color_gradient=\u00a0\u00bbon\u00a0\u00bb button_bg_color_gradient_direction=\u00a0\u00bb151deg\u00a0\u00bb button_bg_color_gradient_stops=\u00a0\u00bb#1780af 28%|#38abdd 72%\u00a0\u00bb button_bg_color_gradient_start=\u00a0\u00bb#1780af\u00a0\u00bb button_bg_color_gradient_start_position=\u00a0\u00bb28%\u00a0\u00bb button_bg_color_gradient_end=\u00a0\u00bb#38abdd\u00a0\u00bb button_bg_color_gradient_end_position=\u00a0\u00bb72%\u00a0\u00bb button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_border_radius=\u00a0\u00bb51px\u00a0\u00bb custom_margin=\u00a0\u00bb20px||20px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_letter_spacing__hover=\u00a0\u00bb0&Prime; button_letter_spacing__hover_enabled=\u00a0\u00bbon\u00a0\u00bb][\/et_pb_button][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb locked=\u00a0\u00bboff\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Extra Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: medium; color: #1780af;\"><span style=\"text-decoration: underline;\"><span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal;\">Sourcing<\/span><\/span><span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal;\">\u00a0:<\/span><\/span><\/p>\n<p>[\/et_pb_text][et_pb_testimonial author=\u00a0\u00bbLucica Mitu\u00a0\u00bb job_title=\u00a0\u00bbMOA Sourcing\u00a0\u00bb company_name=\u00a0\u00bbOrange\u00a0\u00bb portrait_url=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2021\/12\/Lucica-Mitu-Orange.jpg\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>Shortways, c&rsquo;est un outil user-friendly qui permet d&rsquo;apporter une aide rapide, directe et sans d\u00e9lai \u00e0 nos utilisateurs internes et externes.<\/p>\n<p>[\/et_pb_testimonial][et_pb_button button_url=\u00a0\u00bbhttps:\/\/shortways.com\/fr\/clients\/orange-sourcing\/\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb button_text=\u00a0\u00bbAcc\u00e9l\u00e9rer l&rsquo;adoption d&rsquo;Ivalua\u00a0\u00bb button_alignment=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb16px\u00a0\u00bb button_text_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_bg_use_color_gradient=\u00a0\u00bbon\u00a0\u00bb button_bg_color_gradient_direction=\u00a0\u00bb151deg\u00a0\u00bb button_bg_color_gradient_stops=\u00a0\u00bb#1780af 28%|#38abdd 72%\u00a0\u00bb button_bg_color_gradient_start=\u00a0\u00bb#1780af\u00a0\u00bb button_bg_color_gradient_start_position=\u00a0\u00bb28%\u00a0\u00bb button_bg_color_gradient_end=\u00a0\u00bb#38abdd\u00a0\u00bb button_bg_color_gradient_end_position=\u00a0\u00bb72%\u00a0\u00bb button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_border_radius=\u00a0\u00bb51px\u00a0\u00bb custom_margin=\u00a0\u00bb20px||20px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb button_letter_spacing__hover=\u00a0\u00bb0&Prime; 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font-family: 'Metropolis Extra Bold';\"><strong>D\u00e9couvrez le retour d&rsquo;exp\u00e9rience en images :<\/strong><\/span><\/h2>\n<p>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb0px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_code _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb module_alignment=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<script src=\"https:\/\/fast.wistia.com\/embed\/medias\/79uwof38l6.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding:55.21% 0 0 0;position:relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\"><span class=\"wistia_embed wistia_async_79uwof38l6 popover=true popoverAnimateThumbnail=true videoFoam=true\" style=\"display:inline-block;height:100%;position:relative;width:100%\">\u00a0<\/span><\/div>\n<\/div>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shortways a permis de former les utilisateurs lors du d\u00e9ploiement de l\u2019ERP gr\u00e2ce aux messages directement int\u00e9gr\u00e9s dans l\u2019ERP. 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