[et_pb_section fb_built=”1″ admin_label=”Landing Hero” _builder_version=”4.16″ use_background_color_gradient=”on” background_color_gradient_stops=”#1c4bd8 0%|#1780af 100%” background_color_gradient_start=”#1c4bd8″ background_color_gradient_end=”#1780af” background_image=”https:\/\/shortways.com\/wp-content\/uploads\/2020\/11\/coding-background-texture.jpg” background_blend=”overlay” custom_padding=”25px|0px|14px|0px||” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”2%” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_margin=”|||” custom_width_px=”1280px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ header_font=”|on|||” header_font_size=”55px” header_line_height=”1.3em” background_layout=”dark” custom_padding=”|||” header_font_size_last_edited=”off|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.16″ text_text_color=”#d4ccff” text_font_size=”16px” text_line_height=”1.9em” locked=”off” global_colors_info=”{}”]<\/p>\n
\u00c9valuez votre retour sur investissement Shortways gr\u00e2ce \u00e0 notre calculateur<\/strong> et nos arguments<\/strong> pour appuyer votre dossier aupr\u00e8s de votre hi\u00e9rarchie<\/strong> !<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” background_image=”https:\/\/shortways.com\/wp-content\/uploads\/2020\/11\/coding-dots.png” parallax=”on” width=”100%” custom_margin=”-2px|||||” custom_padding=”20px||30px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” background_enable_image=”off” parallax=”on” width=”100%” max_width=”100%” module_alignment=”left” custom_padding=”||0px||false|false” filter_brightness=”76%” inline_fonts=”Abel” global_colors_info=”{}”]<\/p>\n Au programme<\/span> :<\/strong><\/span><\/p>\n Une plateforme d’adoption digitale va agir sur les co\u00fbts de votre structure \u00e0 plusieurs niveaux :<\/em><\/p>\n <\/em><\/p>\n Gains sur la formation utilisateur<\/em><\/a><\/p>\n Gains sur le support utilisateur<\/em><\/a><\/p>\n \u00a0<\/em><\/p>\n Gains sur la productivit\u00e9<\/em><\/a><\/p>\n [\/et_pb_text][et_pb_button button_url=”#calculateur-roi” url_new_window=”on” button_text=”\ud83d\udc49 Acc\u00e9der au calculateur” _builder_version=”4.18.0″ _module_preset=”default” custom_button=”on” button_text_size=”17px” button_text_color=”#ffffff” button_bg_color=”#38abdd” button_border_width=”0px” button_border_radius=”100px” button_icon=”9||divi||400″ box_shadow_style=”preset1″ box_shadow_color=”#37b9dd” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/shortways.com\/wp-content\/uploads\/2021\/01\/Retour-sur-investissement.jpeg” title_text=”Retour sur investissement” align=”right” align_tablet=”center” align_phone=”” align_last_edited=”on|phone” _builder_version=”4.16″ max_width=”100%” custom_margin=”|||” custom_padding=”|||” animation_style=”zoom” animation_direction=”left” animation_delay=”100ms” animation_intensity_zoom=”20%” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n Apr\u00e8s avoir lu notre page\u00a0<\/span>“Qu\u2019est-ce qu\u2019une Plateforme d\u2019Adoption Digitale ?”<\/a><\/strong>\u00a0(<\/span>digital<\/span>\u00a0adoption platform, ou “DAP” en anglais)\u00a0<\/span>vous \u00eates d\u00e9sormais incollable\u00a0<\/span>au sujet de cet assistant digital de formation<\/strong>,<\/span>\u00a0<\/span>et \u00eates convaincu(e) que c<\/span>\u2019<\/span>est\u00a0<\/span>L<\/em>a solution<\/em>\u00a0<\/span>indispensable \u00e0 votre organisation ? Il ne vous reste plus qu\u2019\u00e0 monter le dossier pour convaincre votre hi\u00e9rarchie de l\u2019adopter.<\/span><\/p>\n Pour cela, le volet \u00e9conomique et le Retour sur\u00a0<\/span>Investissement (“<\/span>ROI” en anglais) est incontournable\u00a0<\/span>pour justifier\u00a0<\/span>cet investissement !<\/span><\/p>\n Dans cet article, nous vous donnons les cl\u00e9s pour convaincre d\u2019adopter une\u00a0DAP<\/strong><\/span>,\u00a0<\/span>et vous proposons\u00a0<\/span>un calculateur d\u2019\u00e9conomies\u00a0<\/strong><\/span><\/span>personnalis\u00e9<\/strong><\/span> \u00e0 r\u00e9aliser en quelques clics\u00a0<\/span>en bas de cette page\u00a0<\/span>pour appuyer votre dossier<\/strong> !<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”gains-formation” _builder_version=”4.16″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”#1780af 0%|#38abdd 100%” background_color_gradient_start=”#1780af” background_color_gradient_end=”#38abdd” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_font=”||||||||” header_2_font=”|700|||||||” header_2_text_color=”#7272ff” header_2_font_size=”36px” header_2_line_height=”1.3em” custom_margin=”||20px|” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}” header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n [\/et_pb_text][et_pb_divider color=”#09e1c0″ divider_weight=”4px” disabled_on=”on|on|off” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”40px” module_alignment=”left” custom_margin=”||10px|” animation_style=”zoom” animation_direction=”left” saved_tabs=”all” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#8585bd” text_font_size=”16px” text_line_height=”1.9em” header_font=”||||||||” header_4_font=”|700|||||||” header_4_font_size=”16px” header_4_line_height=”1.9em” animation_style=”zoom” animation_intensity_zoom=”6%” locked=”off” global_colors_info=”{}”]<\/p>\n Le premier objectif d’une plateforme d’adoption digitale est celui de la r\u00e9duction des co\u00fbts de formation des utilisateurs<\/strong><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||30px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/shortways.com\/wp-content\/uploads\/2021\/01\/Calendar-CoinsMoney-2.png” title_text=”Co\u00fbt formation” align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|desktop” transform_translate=”-81px|0px” transform_translate_tablet=”0px|-6px” transform_translate_phone=”” transform_translate_last_edited=”on|phone” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|desktop” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|desktop” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|desktop” transform_styles_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=”” global_colors_info=”{}”]<\/p>\n En moyenne, le co\u00fbt par utilisateur\u00a0par jour de formation pr\u00e9sentielle est de 500\u20ac (co\u00fbt du formateur, des supports de pr\u00e9sentation, de la logistique\u00a0des d\u00e9placements, \u2026).<\/em><\/strong><\/p>\n<\/blockquote>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_id=”enjeux-deploiement” _builder_version=”4.16″ _module_preset=”default” custom_margin=”||0px|||” custom_padding=”||10px|||” global_colors_info=”{}”]<\/p>\n Jusqu\u2019\u00e0 d\u00e9but 2020, la formation en pr\u00e9sentiel et les manuels papiers ou PDF \u00e9taient\u00a0<\/span>encore tr\u00e8s\u00a0<\/span>largement\u00a0<\/span>r\u00e9pandus\u00a0<\/span>comme la norme.\u00a0<\/span>Toutefois,\u00a0<\/span>une demande endog\u00e8ne<\/strong> des utilisateurs \u00e9mergeait\u00a0<\/span>d\u00e9j\u00e0\u00a0<\/span>vers une formation \u00e0 la demande<\/span><\/strong><\/a>, “all-in-one”, c\u2019est-\u00e0-dire directement int\u00e9gr\u00e9e aux applicatifs<\/span><\/strong>.<\/span><\/p>\n En effet,\u00a0<\/span>les employ\u00e9s\u00a0<\/span>devant se<\/span>\u00a0servir de plus de 10 applications<\/strong><\/span> rien qu\u2019en Ressources Humaines,\u00a0<\/span>les \u00e9tudes comme celles de Josh Bersin<\/span><\/a>\u00a0montrent\u00a0une tendance vers le \u201cflow of\u00a0<\/span>work<\/span>\u201d, une int\u00e9gration des formations ponctuelles\u00a0dans leurs outils<\/span>, afin que l\u2019utilisateur puisse \u00eatre plus rapidement op\u00e9rationnel au moment opportun<\/strong><\/span>\u00a0sans avoir \u00e0 constamment changer d\u2019\u00e9cran<\/strong>.\u00a0<\/span>Et ce n\u2019est pas la crise sanitaire et les changements dans les modes de travail qu\u2019elle induit qui va d\u00e9montrer le contraire !<\/span><\/p>\n Ainsi, puisqu’une plateforme d\u2019adoption digitale offre un assistant de formation\u00a0<\/span>digitalis\u00e9, vous\u00a0<\/span>r\u00e9dui<\/b>s<\/b>ez vos co\u00fbts de formation initiale dans le cadre d\u2019un d\u00e9ploiement d\u2019une nouvelle application<\/b><\/span>,<\/span>\u00a0et optimise<\/span>z<\/span>\u00a0les investissements en conduite du changement :<\/span><\/p>\n <\/span><\/p>\n [\/et_pb_text][et_pb_divider color=”#00ddda” divider_weight=”4px” _builder_version=”4.16″ _module_preset=”default” max_width=”40px” module_alignment=”left” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.16″ _module_preset=”default” custom_margin=”-30px|||||” custom_padding=”4px|||||” global_colors_info=”{}”]<\/p>\n Mais vous r\u00e9duisez \u00e9galement vos<\/strong><\/span>\u00a0<\/span>co\u00fbts de formation en RUN pour les nouveaux utilisateurs <\/b><\/span>:<\/p>\n La formation utilisateur \u00e9tant d\u00e9sormais digitalis\u00e9e et contextualis\u00e9e,\u00a0<\/span>vous r\u00e9dui<\/strong><\/span>s<\/span>ez vos co\u00fbts li\u00e9s \u00e0 la logistiqu<\/span>e<\/span><\/strong>, notamment\u00a0<\/span>si vous avez un fort turn-over<\/strong> au sein de votre structure :<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/shortways.com\/wp-content\/uploads\/2021\/01\/Piggy-bank-Coin.1.png” title_text=”Economie” align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|desktop” transform_translate=”-81px|23px” transform_translate_tablet=”0px|-6px” transform_translate_phone=”” transform_translate_last_edited=”on|phone” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|desktop” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|desktop” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|desktop” transform_styles_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=”” global_colors_info=”{}”]<\/p>\n En moyenne, l’\u00e9conomie estim\u00e9e gr\u00e2ce \u00e0 une plateforme d\u2019adoption digitale comme\u00a0<\/span>Shortways<\/span>\u00a0est de<\/span>\u00a015 \u00e0 20%.<\/span><\/em><\/strong><\/p>\n<\/blockquote>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”gains-support” _builder_version=”4.16″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”#1780af 0%|#38abdd 100%” background_color_gradient_start=”#1780af” background_color_gradient_end=”#38abdd” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ header_font=”||||||||” header_2_font=”|700|||||||” header_2_text_color=”#7272ff” header_2_font_size=”36px” header_2_line_height=”1.3em” custom_margin=”||20px|” animation_style=”slide” animation_direction=”bottom” animation_intensity_slide=”10%” locked=”off” global_colors_info=”{}” header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n [\/et_pb_text][et_pb_divider color=”#09e1c0″ divider_weight=”4px” disabled_on=”on|on|off” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” max_width=”40px” module_alignment=”left” custom_margin=”||10px|” animation_style=”zoom” animation_direction=”left” saved_tabs=”all” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.16″ text_font=”||||||||” text_text_color=”#8585bd” text_font_size=”16px” text_line_height=”1.9em” header_font=”||||||||” header_4_font=”|700|||||||” header_4_font_size=”16px” header_4_line_height=”1.9em” animation_style=”zoom” animation_intensity_zoom=”6%” locked=”off” global_colors_info=”{}”]<\/p>\n La prise en main est acc\u00e9l\u00e9r\u00e9e, les utilisateurs sont autonomis\u00e9s en ayant recours \u00e0 ce “self help”, ce premier niveau de support digitalis\u00e9, plut\u00f4t qu’\u00e0 la cr\u00e9ation de tickets de support.\u00a0<\/span><\/p>\n Ainsi, le dernier co\u00fbt impact\u00e9 par la DAP est celui\u00a0li\u00e9 \u00e0\u00a0votre support applicatif<\/b>, qu\u2019il soit\u00a0<\/b>interne ou offshore<\/b>.\u00a0<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||30px|||” global_colors_info=”{}”][et_pb_row column_structure=”1_4,3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/shortways.com\/wp-content\/uploads\/2021\/01\/Calendar-CoinsMoney-2.png” title_text=”Co\u00fbt formation” align=”center” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”3_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” transform_scale_tablet=”” transform_scale_phone=”” transform_scale_last_edited=”on|desktop” transform_translate=”-81px|0px” transform_translate_tablet=”0px|-6px” transform_translate_phone=”” transform_translate_last_edited=”on|phone” transform_rotate_tablet=”” transform_rotate_phone=”” transform_rotate_last_edited=”on|desktop” transform_skew_tablet=”” transform_skew_phone=”” transform_skew_last_edited=”on|desktop” transform_origin_tablet=”” transform_origin_phone=”” transform_origin_last_edited=”on|desktop” transform_styles_last_edited=”on|phone” transform_styles_tablet=”” transform_styles_phone=”” global_colors_info=”{}”]<\/p>\n Aujourd\u2019hui, le co\u00fbt d\u2019un ticket applicatif de niveau 1 est\u00a0<\/span>estim\u00e9 entre 6 et 12\u20ac, contre 20 \u00e0 40\u20ac pour un ticket de niveau 2.<\/span><\/em><\/strong><\/p>\n<\/blockquote>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_id=”enjeux-deploiement” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n En formant et autonomisant les utilisateurs\u00a0<\/span>dans leur<\/span>\u00a0r\u00e9solution de\u00a0<\/span>probl\u00e8mes<\/span>, vous\u00a0<\/span>r\u00e9duirez le<\/b>\u00a0volume de tickets de niveau<\/b>\u00a01<\/b><\/span>\u00a0(les questions de bases \u00e9tant r\u00e9pondues gr\u00e2ce aux contenus),\u00a0<\/span>et\u00a0<\/b>par cons\u00e9quent\u00a0<\/b>ceux de niveau 2<\/b><\/span>.<\/span><\/p>\n Dans le cas o\u00f9 un utilisateur ne trouve pas sa r\u00e9ponse gr\u00e2ce aux fonctionnalit\u00e9s de la DAP, cette derni\u00e8re va cr\u00e9er un\u00a0<\/span>r\u00e9flexe utilis<\/span><\/b>ateur<\/span><\/b>\u00a0car il va pouvoir\u00a0<\/span>saisir sa<\/span><\/b>\u00a0demande de ticket directement depuis l\u2019application<\/span><\/b>, gr\u00e2ce \u00e0 la fonctionnalit\u00e9 de<\/span>\u00a0<\/span>\n
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Les gains sur la formation<\/span><\/h2>\n
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Les gains sur le support informatique<\/span><\/h2>\n
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