{"id":19472,"date":"2020-09-28T12:06:46","date_gmt":"2020-09-28T10:06:46","guid":{"rendered":"https:\/\/shortways.com\/?page_id=19472"},"modified":"2025-08-18T09:55:24","modified_gmt":"2025-08-18T08:55:24","slug":"conduite-du-changement","status":"publish","type":"page","link":"https:\/\/shortways.com\/fr\/conduite-du-changement\/","title":{"rendered":"S\u00e9curisez votre Conduite du Changement avec Shortways"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb use_background_color_gradient=\u00a0\u00bbon\u00a0\u00bb background_color_gradient_direction=\u00a0\u00bb91deg\u00a0\u00bb background_color_gradient_stops=\u00a0\u00bb#1780af 42%|#38abdd 57%\u00a0\u00bb background_color_gradient_start=\u00a0\u00bb#1780af\u00a0\u00bb background_color_gradient_start_position=\u00a0\u00bb42%\u00a0\u00bb background_color_gradient_end=\u00a0\u00bb#38abdd\u00a0\u00bb background_color_gradient_end_position=\u00a0\u00bb57%\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font_size=\u00a0\u00bb60px\u00a0\u00bb background_color=\u00a0\u00bb#ffffff\u00a0\u00bb mix_blend_mode=\u00a0\u00bblighten\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1 style=\"text-align: center;\"><strong>S\u00e9curisez votre Conduite du Changement avec Shortways<\/strong><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb image=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2021\/12\/communiquer.png\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb|600|||||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#1780af\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb width=\u00a0\u00bb100%\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span style=\"font-size: large; font-family: 'Metropolis Bold'; font-weight: normal; color: #1780af;\">Comment communiquer \u00e0 ses utilisateurs ?<\/span><\/p>\n<p>La communication utilisateur est un \u00e9l\u00e9ment crucial de la Conduite du Changement. Il faut savoir l&rsquo;adapter et bien la cibler afin de garantir la r\u00e9ussite de sa transformation digitale.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb image=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2021\/12\/former.png\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb|600|||||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#38abdd\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #38abdd; font-family: 'Metropolis Bold'; font-weight: normal; font-size: large;\">Comment former efficacement ses collaborateurs ?<\/span><\/p>\n<p style=\"text-align: center;\">La digitalisation entra\u00eene de nombreux changements dans la mani\u00e8re de travailler. De nouveaux outils apparaissent et il faut r\u00e9ussir \u00e0 former efficacement les utilisateurs.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb image=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2021\/12\/Joystick.png\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb|600|||||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#1780af\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span style=\"font-family: 'Metropolis Bold'; font-weight: normal; color: #1780af; font-size: large;\">Comment animer votre communaut\u00e9 d&rsquo;utilisateurs ?<\/span><\/p>\n<p>Avoir le retour d&rsquo;exp\u00e9rience sur vos outils et vos process est important ainsi que de mesurer la satisfaction des utilisateurs de mani\u00e8re r\u00e9guli\u00e8re.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||17px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3><strong>Shortways Assistant, c&rsquo;est LA solution \u00e0 vos probl\u00e9matiques !<\/strong><\/h3>\n<p>[\/et_pb_text][et_pb_image src=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2023\/06\/Shortways-pour-accelerer-ladoption-de-votre-SIRH.png\u00a0\u00bb title_text=\u00a0\u00bbShortways pour acc\u00e9l\u00e9rer l&rsquo;adoption de votre SIRH\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.20.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3><strong>Avec Shortways Assistant, vous :<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb3px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb image=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2021\/12\/communiquer.png\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb|600|||||||\u00a0\u00bb header_text_color=\u00a0\u00bb#38abdd\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span style=\"font-size: large; color: #38abdd; font-family: 'Metropolis Bold'; font-weight: normal;\">Garantissez une communication utilisateurs efficace<\/span><\/p>\n<p>Nos aides vous permettent d&rsquo;adapter votre communication en fonction des profils ou de la langue de vos utilisateurs. Vous pourrez ainsi facilement informer vos collaborateurs des nouveaut\u00e9s de vos logiciels.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb image=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2021\/12\/guider-1.png\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb|600|||||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#1780af\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span style=\"font-family: 'Metropolis Bold'; font-weight: normal; font-size: large; color: #1780af;\">Guidez vos utilisateurs dans votre logiciel<\/span><\/p>\n<p>Vos collaborateurs sont accompagn\u00e9s<a href=\"https:\/\/shortways.com\/fr\/blog\/shortways-assistant\/trucs-astuces\/pas-a-pas\/\"> pas-\u00e0-pas<\/a> tout au long de leur navigation. D\u00e8s qu&rsquo;il en ressent le besoin, l&rsquo;utilisateur peut faire appel \u00e0 l&rsquo;Assistant qui est disponible \u00e0 tout instant dans l&rsquo;application.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_blurb image=\u00a0\u00bbhttps:\/\/shortways.com\/wp-content\/uploads\/2021\/12\/documents-file-favorite.png\u00a0\u00bb _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bb|600|||||||\u00a0\u00bb header_text_align=\u00a0\u00bbcenter\u00a0\u00bb header_text_color=\u00a0\u00bb#38abdd\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb inline_fonts=\u00a0\u00bbMetropolis Bold\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p><span style=\"color: #38abdd; font-size: large; font-family: 'Metropolis Bold'; font-weight: normal;\">Recueillez les avis des utilisateurs de vos logiciels<\/span><\/p>\n<p>Avec l&rsquo;Assistant, vous pouvez facilement soumettre des formulaires de satisfaction \u00e0 vos utilisateurs. Vous recueillez facilement les retours de vos collaborateurs et ainsi am\u00e9liorez votre exp\u00e9rience utilisateurs.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2 style=\"text-align: center;\"><strong>Shortways: un premier niveau de soutien pour augmenter les performances des utilisateurs de logiciel m\u00e9tiers<\/strong><\/h2>\n<p style=\"text-align: center;\">\n<p style=\"text-align: center;\">L\u2019<a href=\"https:\/\/shortways.com\/fr\/fonctionnalites-shortways-assistant\/\">assistant virtuel de Shortways<\/a>\u00a0<strong>am\u00e9liore et aide \u00e0 p\u00e9renniser l\u2019adoption des logiciels m\u00e9tiers de l\u2019entreprise<span>\u00a0<\/span><\/strong>par tous les employ\u00e9s, quel que soit leur profil.<\/p>\n<p style=\"text-align: center;\">En int\u00e9grant des informations contextuelles directement dans votre application m\u00e9tier,\u00a0<strong>notre solution forme, informe et accompagne les utilisateurs dans l\u2019utilisation de votre application.<span>\u00a0<\/span><\/strong>L\u2019assistant virtuel Shortways peut<strong>\u00a0int\u00e9grer tout type de contenu<\/strong>\u00a0: proc\u00e9dures m\u00e9tier, d\u00e9finitions textuelles, r\u00e8gles m\u00e9tier, micro-apprentissage, diapositives PowerPoint, images, etc.<\/p>\n<p style=\"text-align: center;\">Les utilisateurs sont<span>\u00a0<\/span><strong>plus autonomes dans leurs t\u00e2ches<\/strong>, car ils peuvent acc\u00e9der aux informations pertinentes o\u00f9 et quand ils en ont besoin ! Ils ont donc moins besoin de solliciter le support utilisateur lors de leur navigation dans l\u2019outil.<\/p>\n<p style=\"text-align: center;\">L\u2019assistant virtuel de Shortways est un membre important de votre transformation digitale.<span>\u00a0<\/span><strong>Il r\u00e9pond aux diff\u00e9rents besoins et fait de votre projet de d\u00e9ploiement et de prise en main un succ\u00e8s !<\/strong><\/p>\n<p style=\"text-align: center;\">Qu\u2019attendez-vous ?<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_button button_url=\u00a0\u00bbhttps:\/\/shortways.com\/fr\/fonctionnalites-shortways-assistant\/\u00a0\u00bb 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button_bg_color_gradient_end_position=\u00a0\u00bb58%\u00a0\u00bb button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_color=\u00a0\u00bb#ffffff\u00a0\u00bb button_border_radius=\u00a0\u00bb43px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3><strong>Contactez-nous pour plus d&rsquo;informations :<\/strong><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; 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