[et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_direction=”83deg” background_color_gradient_stops=”#1780af 40%|#38abdd 53%” background_color_gradient_start=”#1780af” background_color_gradient_start_position=”40%” background_color_gradient_end=”#38abdd” background_color_gradient_end_position=”53%” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_font_size=”55px” background_color=”#ffffff” mix_blend_mode=”lighten” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/shortways.com\/wp-content\/uploads\/2021\/12\/ameliorer-perfs.png” _builder_version=”4.16″ _module_preset=”default” header_level=”h3″ header_font=”|600|||||||” header_text_color=”#1780af” text_orientation=”center” inline_fonts=”Metropolis Bold” global_colors_info=”{}”]<\/p>\n
Comment am\u00e9liorer la satisfaction utilisateurs ?<\/span><\/p>\n Une mauvaise adoption et une mauvaise utilisation des outils digitaux de l’entreprise provoquent une mauvaise exp\u00e9rience employ\u00e9. Cette mauvaise exp\u00e9rience nuit \u00e0 la productivit\u00e9 et l’engagement des collaborateurs.<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/shortways.com\/wp-content\/uploads\/2021\/12\/assistant.png” _builder_version=”4.16″ _module_preset=”default” header_level=”h3″ header_font=”|600|||||||” header_text_align=”center” header_text_color=”#1780af” inline_fonts=”Metropolis Bold” global_colors_info=”{}”]<\/p>\n Comment faire pour mieux g\u00e9rer le support utilisateur ?<\/span><\/p>\n Le support applicatif re\u00e7oit r\u00e9guli\u00e8rement des tickets de supports mal qualifi\u00e9s, ce qui entra\u00eene une perte de temps pour les \u00e9quipes IT avec de nombreux allers\/retours pour trouver la source du probl\u00e8me.<\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb image=”https:\/\/shortways.com\/wp-content\/uploads\/2021\/12\/accompagner-1.png” _builder_version=”4.16″ _module_preset=”default” header_level=”h3″ header_font=”|600|||||||” header_text_align=”center” header_text_color=”#38abdd” inline_fonts=”Metropolis Bold” global_colors_info=”{}”]<\/p>\n Comment accompagner les utilisateurs lors des \u00e9volutions ?<\/span><\/p>\n Les utilisateurs ne lisent pas forc\u00e9ment les notes de release des nouvelles versions de leur application. Perdus dans leur navigation, ils sollicitent les \u00e9quipes de support qui re\u00e7oivent r\u00e9guli\u00e8rement des demandes mal qualifi\u00e9es.<\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_code _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]Shortways Assistant, c’est LA solution \u00e0 vos probl\u00e9matiques !<\/strong><\/h2>\n