﻿{"id":19057,"date":"2020-09-14T15:49:53","date_gmt":"2020-09-14T13:49:53","guid":{"rendered":"https:\/\/shortways.com\/?page_id=19057"},"modified":"2025-08-18T13:31:26","modified_gmt":"2025-08-18T12:31:26","slug":"fonctionnalites-shortways-assistant","status":"publish","type":"page","link":"https:\/\/shortways.com\/fr\/fonctionnalites-shortways-assistant\/","title":{"rendered":"La solution Shortways Assistant &#8211; fonctionnalit\u00e9s"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#38ABDD&#8221; custom_padding=&#8221;20px||20px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;60px&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;45px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center;\">SHORTWAYS ASSISTANT<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/shortways.com\/wp-content\/uploads\/2020\/11\/coding-dots.png&#8221; custom_padding=&#8221;30px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-size: xx-large; color: #1780af;\"><strong>Une solution unique pour faciliter l&#8217;adoption de votre logiciel<\/strong><\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.17.1&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<script src=\"https:\/\/fast.wistia.com\/embed\/medias\/1xb782fp5x.jsonp\" async><\/script><script src=\"https:\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><\/p>\n<div class=\"wistia_responsive_padding\" style=\"padding:56.25% 0 0 0;position:relative;\">\n<div class=\"wistia_responsive_wrapper\" style=\"height:100%;left:0;position:absolute;top:0;width:100%;\"><span class=\"wistia_embed wistia_async_1xb782fp5x popover=true popoverAnimateThumbnail=true videoFoam=true\" style=\"display:inline-block;height:100%;position:relative;width:100%\">\u00a0<\/span><\/div>\n<\/div>\n<p>[\/et_pb_code][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;30px||||false|false&#8221; inline_fonts=&#8221;Metropolis Extra Bold&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: x-large; color: #000000; font-family: 'Metropolis Extra Bold'; font-weight: normal;\"><strong>Vous d\u00e9ployez une application ? Vous cherchez un moyen efficace de conduire le changement ? Vous voulez digitaliser votre formation utilisateur ?<\/strong><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; text_orientation_tablet=&#8221;center&#8221; text_orientation_phone=&#8221;center&#8221; text_orientation_last_edited=&#8221;on|phone&#8221; inline_fonts=&#8221;Metropolis Semi Bold,Metropolis Bold&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"color: #666666; font-family: 'Metropolis Semi Bold';\"><span style=\"font-weight: normal; font-size: large;\">L&#8217;Assistant Shortways est la <strong><a style=\"color: #666666;\" href=\"https:\/\/shortways.com\/fr\/plateforme-adoption-digitale-definition\/\"><span style=\"color: #38abdd;\">plateforme d&#8217;adoption digitale<\/span><\/a><\/strong> qui accompagne les employ\u00e9s qui doivent utiliser au quotidien des dizaines d&#8217;applications !<\/span><\/span><\/p>\n<p><span style=\"color: #666666; font-family: 'Metropolis Semi Bold';\"><span style=\"font-weight: normal; font-size: large;\">Comment ?<br \/>Shortways Assistant affiche des pas-\u00e0-pas, des bulles de notifications ou encore des FAQ contextuelles et int\u00e9gr\u00e9es aux \u00e9crans de votre application m\u00e9tier.<br \/>L&#8217;utilisateur peut \u00e9galement envoyer des demandes d&#8217;assistance qualifi\u00e9es.<\/span><\/span><span style=\"color: #666666; font-family: 'Metropolis Semi Bold'; font-weight: normal; font-size: large;\"><\/span><\/p>\n<p><span style=\"font-family: 'Metropolis Semi Bold'; font-weight: normal; font-size: large;\">R\u00e9sultat ?<br \/>Vos employ\u00e9s sont plus efficaces et mieux form\u00e9s \u00e0 leurs applications digitales.<\/span><br \/><span style=\"font-family: 'Metropolis Semi Bold'; font-weight: normal; font-size: large;\">Vous r\u00e9duisez \u00e9galement vos co\u00fbts de support de fa\u00e7on simple et rapide.<\/span><br \/><span style=\"color: #666666; font-family: 'Metropolis Semi Bold';\"><span style=\"font-weight: normal; font-size: large;\"><\/span><\/span><\/p>\n<p><span style=\"color: #666666; font-family: 'Metropolis Semi Bold';\"><span style=\"font-weight: normal; font-size: large;\"><\/span><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; inline_fonts=&#8221;Metropolis Extra Bold&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal; font-size: xx-large; color: #1780af;\"><strong>D\u00e9couvrez ses fonctionnalit\u00e9s pour vos utilisateurs :<\/strong><\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||30px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;40px||30px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/shortways.com\/wp-content\/uploads\/2024\/09\/Pas-a-pas-Assistant-Shortways-close-up.png&#8221; title_text=&#8221;Pas \u00e0 pas &#8211; Assistant Shortways (close-up)&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#38ABDD&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Guidez vos utilisateurs avec des pas-\u00e0-pas contextuels&#8221; image=&#8221;https:\/\/shortways.com\/wp-content\/uploads\/2022\/04\/Step-by-step-icon.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;1100px&#8221; module_id=&#8221;fonctionnalites-pas-a-pas&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|on|||&#8221; header_text_color=&#8221;#38ABDD&#8221; header_line_height=&#8221;1.5em&#8221; body_text_color=&#8221;#8585bd&#8221; body_font_size=&#8221;12px&#8221; body_line_height=&#8221;1.9em&#8221; background_enable_color=&#8221;off&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; animation_direction=&#8221;bottom&#8221; animation=&#8221;off&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;10px||15px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Les pas \u00e0 pas guident et forment l\u2019utilisateur \u00e9tape par \u00e9tape lorsqu\u2019il effectue une t\u00e2che dans l\u2019application (consultation, saisie, etc.).<br \/>Il d\u00e9couvre les fonctionnalit\u00e9s directement face \u00e0 son interface, en quelques minutes et en toute autonomie !<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(232,232,232,0.93)&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;5px|10px|5px|10px|false|false&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_width_all=&#8221;6px&#8221; border_color_all=&#8221;rgba(0,0,0,0)&#8221; inline_fonts=&#8221;Metropolis Extra Bold&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal;\">L&#8217;avantage :\u00a0<\/span><em>Adieu les manuels utilisateurs \u00e0 rallonge et compliqu\u00e9s \u00e0 maintenir : digitalisez vos modes op\u00e9ratoires gr\u00e2ce \u00e0 ces didacticiels interactifs.<\/em><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/shortways.com\/fr\/blog\/shortways-assistant\/trucs-astuces\/pas-a-pas\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Tout savoir sur les pas-\u00e0-pas&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#38ABDD&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;100px&#8221; button_icon=&#8221;&#x39;||divi||400&#8243; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f4f4f4&#8243; custom_padding=&#8221;0px||30px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;40px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Communiquez efficacement avec des bulles de notification&#8221; image=&#8221;https:\/\/shortways.com\/wp-content\/uploads\/2022\/04\/Notification-icon.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;1100px&#8221; module_id=&#8221;fonctionnalites-pas-a-pas&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|on|||&#8221; header_text_color=&#8221;#38ABDD&#8221; header_line_height=&#8221;1.5em&#8221; body_text_color=&#8221;#8585bd&#8221; body_font_size=&#8221;12px&#8221; body_line_height=&#8221;1.9em&#8221; background_enable_color=&#8221;off&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; animation_direction=&#8221;bottom&#8221; animation=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;10px||15px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Informez vos collaborateurs directement dans leur logiciel m\u00e9tier des derni\u00e8res actualit\u00e9s (activit\u00e9 de l\u2019entreprise, rappel de deadline, nouvelle version de l\u2019application, etc.).<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(232,232,232,0.93)&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;5px|10px|5px|10px|false|false&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_width_all=&#8221;6px&#8221; border_color_all=&#8221;rgba(0,0,0,0)&#8221; inline_fonts=&#8221;Metropolis Extra Bold&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal;\">L&#8217;avantage :\u00a0<\/span><em>Animez votre communaut\u00e9 d\u2019utilisateurs par une communication bien plus intuitive qu\u2019une newsletter : communiquez au bon endroit, au bon moment, aux bonnes personnes !<\/em><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/shortways.com\/fr\/blog\/shortways-assistant\/trucs-astuces\/bulles-de-notification\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Tout savoir sur les bulles de notification&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; 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custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; animation_direction=&#8221;bottom&#8221; animation=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;10px||15px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Mettez en acc\u00e8s rapide \u00e0 vos collaborateurs les proc\u00e9dures m\u00e9tiers et autres documents utiles r\u00e9pondant \u00e0 leurs questions les plus fr\u00e9quentes, au bon endroit dans l\u2019application.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(232,232,232,0.93)&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;5px|10px|5px|10px|false|false&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_width_all=&#8221;6px&#8221; border_color_all=&#8221;rgba(0,0,0,0)&#8221; inline_fonts=&#8221;Metropolis Extra Bold&#8221; 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module_id=&#8221;fonctionnalites-pas-a-pas&#8221; _builder_version=&#8221;4.20.0&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|on|||&#8221; header_text_color=&#8221;#38ABDD&#8221; header_line_height=&#8221;1.5em&#8221; body_text_color=&#8221;#8585bd&#8221; body_font_size=&#8221;12px&#8221; body_line_height=&#8221;1.9em&#8221; background_enable_color=&#8221;off&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; animation_direction=&#8221;bottom&#8221; animation=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;10px||15px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Les utilisateurs peuvent saisir une demande d\u2019assistance contextualis\u00e9e (\u00e9cran, profil, langue) directement depuis leur application. Ils peuvent m\u00eame y ins\u00e9rer une capture d\u2019\u00e9cran !<br \/>La demande est envoy\u00e9e par email \u00e0 votre \u00e9quipe de support ou \u00e0 votre outil ITSM de ticketing.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(232,232,232,0.93)&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;5px|10px|5px|10px|false|false&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_width_all=&#8221;6px&#8221; border_color_all=&#8221;rgba(0,0,0,0)&#8221; inline_fonts=&#8221;Metropolis Extra Bold&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal;\">L&#8217;avantage :\u00a0<\/span><em>Un ticket ouvert en 3 clics ! Votre support est fluidifi\u00e9, et vos utilisateurs satisfaits de la rapidit\u00e9 apport\u00e9e \u00e0 leur r\u00e9ponse.<\/em><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/shortways.com\/fr\/blog\/shortways-assistant\/request-assistance\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Tout savoir sur la demande d&#8217;assistance&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#38ABDD&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;100px&#8221; button_icon=&#8221;&#x39;||divi||400&#8243; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/shortways.com\/wp-content\/uploads\/2024\/09\/Demande-dassistance-Assistant-Shortways-close-up.png&#8221; title_text=&#8221;Demande d&#8217;assistance &#8211; Assistant Shortways (close-up)&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#38ABDD&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||30px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;40px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/shortways.com\/wp-content\/uploads\/2024\/09\/Aide-contextuelle-inline-Assistant-Shortways-close-up.png&#8221; title_text=&#8221;Aide contextuelle inline &#8211; Assistant Shortways (close-up)&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#38ABDD&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Assistez et expliquez vos donn\u00e9es \u00e0 vos utilisateurs avec l&#8217;aide contextuelle&#8221; image=&#8221;https:\/\/shortways.com\/wp-content\/uploads\/2022\/04\/Inline-help-icon-1.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;1100px&#8221; module_id=&#8221;fonctionnalites-pas-a-pas&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|on|||&#8221; header_text_color=&#8221;#38ABDD&#8221; header_line_height=&#8221;1.5em&#8221; body_text_color=&#8221;#8585bd&#8221; body_font_size=&#8221;12px&#8221; body_line_height=&#8221;1.9em&#8221; background_enable_color=&#8221;off&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; animation_direction=&#8221;bottom&#8221; animation=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;10px||15px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Vos utilisateurs acc\u00e8dent en 1 clic, contextuellement, \u00e0 du contenu de formation (vid\u00e9os, textes, PowerPoints, etc.).<br \/>Vous apportez des pr\u00e9conisations sur la saisie d\u2019un champ aux r\u00e8gles de l\u2019entreprise, par exemple la d\u00e9finition d\u2019une liste de valeurs.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(232,232,232,0.93)&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;5px|10px|5px|10px|false|false&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_width_all=&#8221;6px&#8221; border_color_all=&#8221;rgba(0,0,0,0)&#8221; inline_fonts=&#8221;Metropolis Extra Bold&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal;\">L&#8217;avantage :\u00a0<\/span><em>Vos utilisateurs sont rassur\u00e9s et font les meilleurs choix de saisie. Vos donn\u00e9es sont standardis\u00e9es et vos co\u00fbts de retraitement r\u00e9duits !<\/em><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/shortways.com\/fr\/blog\/shortways-assistant\/trucs-astuces\/aides-contextuelles\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Tout savoir sur l&#8217;aide contextuelle&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#38ABDD&#8221; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;100px&#8221; button_icon=&#8221;&#x39;||divi||400&#8243; box_shadow_style=&#8221;preset1&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f4f4f4&#8243; custom_padding=&#8221;0px||30px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;40px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Trouvez facilement du contenu avec la barre de recherche&#8221; image=&#8221;https:\/\/shortways.com\/wp-content\/uploads\/2022\/04\/Search-bar-icon-2.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;1100px&#8221; module_id=&#8221;fonctionnalites-pas-a-pas&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|on|||&#8221; header_text_color=&#8221;#38ABDD&#8221; header_line_height=&#8221;1.5em&#8221; body_text_color=&#8221;#8585bd&#8221; body_font_size=&#8221;12px&#8221; body_line_height=&#8221;1.9em&#8221; background_enable_color=&#8221;off&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; animation_direction=&#8221;bottom&#8221; animation=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;10px||15px||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>La recherche permet \u00e0 l&#8217;utilisateur de saisir un ou plusieurs mots-cl\u00e9s en fonction de son besoin et d\u2019afficher directement les r\u00e9sultats correspondants, pr\u00e9sent\u00e9s en fonction de leur pertinence.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(232,232,232,0.93)&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;5px|10px|5px|10px|false|false&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_width_all=&#8221;6px&#8221; border_color_all=&#8221;rgba(0,0,0,0)&#8221; inline_fonts=&#8221;Metropolis Extra Bold&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal;\">L&#8217;avantage :\u00a0<\/span><em>L&#8217;utilisateur retrouve facilement n&#8217;importe quel contenu d&#8217;aide : FAQ, aide contextuelle, pas-\u00e0-pas, m\u00eame s&#8217;il n&#8217;est pas dans le bon \u00e9cran !<\/em><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/shortways.com\/wp-content\/uploads\/2024\/09\/Barre-de-recherche-Objectifs-close-up.png&#8221; title_text=&#8221;Barre de recherche &#8211; Objectifs (close-up)&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#38ABDD&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;60px||40px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; inline_fonts=&#8221;Metropolis Extra Bold&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-family: 'Metropolis Extra Bold'; font-weight: normal; font-size: xx-large; color: #1780af;\"><strong>D\u00e9couvrez les fonctionnalit\u00e9s de gestion pour les administrateurs :<\/strong><\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;40px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/shortways.com\/wp-content\/uploads\/2024\/09\/Back-office-Shortways.png&#8221; title_text=&#8221;Back-office Shortways&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#38ABDD&#8221; box_shadow_style=&#8221;preset2&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Cr\u00e9ez et g\u00e9rez le contenu en toute autonomie&#8221; image=&#8221;https:\/\/shortways.com\/wp-content\/uploads\/2022\/04\/Shortways-Designer-icon.png&#8221; icon_placement=&#8221;left&#8221; content_max_width=&#8221;1100px&#8221; module_id=&#8221;fonctionnalites-pas-a-pas&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h3&#8243; header_font=&#8221;|on|||&#8221; header_text_color=&#8221;#38ABDD&#8221; header_line_height=&#8221;1.5em&#8221; body_text_color=&#8221;#8585bd&#8221; body_font_size=&#8221;12px&#8221; body_line_height=&#8221;1.9em&#8221; background_enable_color=&#8221;off&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px|0px|0px|0px|false|false&#8221; animation_direction=&#8221;bottom&#8221; animation=&#8221;off&#8221; hover_enabled=&#8221;0&#8243; 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